How Bad Customer Service Can Cost Your Security Guard Business?
Customer service is one of the most critical aspects of a security guard business. It plays a critical role in retaining the clients to extract more value from them over time. By delivering not only outstanding security services but also top-notch customer services, you can recoup client acquisition costs & cultivate a loyal client base. But often in the process to grow the security guard business quickly, good customer service takes a back seat. And that’s how poor or no [...]
How To Identify An Ineffective Visitor Management Software?
Over a very short span, visitor management software has earned itself a crucial place in the security guard industry. Today, almost every organization is looking for a security guard company that can not only provide them outstanding security services but also offers efficient visitors management services. To ensure the services live up to the high standards of the organization, effective visitor management software is necessary. How effective is your visitor management system? Shared below are the signs of an ineffective [...]
How To Write Well-Defined Security Guard Incident Reports Every Time?
Security guard incident reports serve as one of the most vital documentations in the security guard industry. That’s because they are highly effective in smoothly providing detailed write-ups and accurate reports of events not only to the management but also to the clients. Therefore, they are automatically considered as an essential part of every security guard’s job. But, are you sure you’re delivering the best of security guard incident reports? To ensure you write the perfect security guard incident report [...]
Challenges Security Managers Face While Managing Their Workforce
Security managers have a crucial role to play in every security guard company. They aren’t just responsible for hiring the right security guards or managing them, but also for assessing the security risks and developing strategies to prevent or mitigate security threats. And that’s what makes their job challenge on a daily basis. But, wait, there’s more to it. Given below is a list of a few job responsibilities that are equally challenging for them. 1. Communication With The Team [...]
Legal Limitations Every Private Security Guard Should Be Aware Of
A private security guard performs a lot of activities similar to that of a police officer. You might already be aware of that, aren’t you? Well, often, that’s where the trouble begins. People begin to believe a private security guard has the same rights and obligations as that of a police officer, but that’s not the case at all. He may be in a uniform but is not a public servant. He operates as a private citizen with legal limitations [...]
New Guardso Guard Tour System Update Is Now Available
Guardso guard tour system is back with yet another perfect update, and we are thrilled to introduce the new features in Guardso Payroll & Messenger application. We have not only taken into consideration your valuable feedback to work on these features that your team will love but also took creativity & practicality a notch higher for you to have a great overall experience. These two features are designed to make the job of your admins or managers easier. They may [...]
Top 10 Qualities Of Effective Security Guards That Make Them Stand Out
Security guards are likely to end up being the ones who stand between some form of danger and your clients, their families, as well as their properties. It is therefore highly recommended that you carefully choose your security guards based on certain characteristics or skills that will give them a competitive edge over other patrolling guards of security guard companies. Shared below is a list of standard characteristics that’ll help make your security guards stand-out from the rest. 1. Integrity [...]
How To Boost Morale & Reduce Security Officer Turnover Rate?
Eliminating high-security officer turnover rate and boosting his/her morale is one of the biggest issues every security guard company is facing today. But why, have you ever wondered? There are several factors responsible for this problem that is not going away anytime soon. Despite that, there are a few ways that can be used to reduce high-security officer turnover and boost his/her morale. They are as follows: 5 Ways To Boost Morale & Reduce Security Officer Turnover Hire The Right [...]
How Guardso Security Guard Management System Insures Against Time Theft?
Small security guard companies tend to be more vulnerable to employee theft. The simple reason behind this is the fact that they don’t have the procedures or a security guard management system in place required to prevent it. The owners often don’t believe their employees would dare steal from them. However, that might not be the case. Employee theft need not always be in a physical form but in terms of time. And that’s the kind of theft that usually [...]
6 Reasons Why Businesses Contract Private Security Companies
Anybody whose business premises have been broken into or vandalized will be the first to tell you to contract private security companies. Everybody wants to work or get their services from a place that they know is safe. Business owners realize the importance of hiring top-notch security personnel to keep their premises, customers, and even employees safe. When a company is looking for a security guard company to hire, thy can either hire from outside (contract private security companies) or [...]
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