How To Avoid No Call, No Show Using GuardsPro Scheduler?

What's No Call, No Show? When an employee fails to show up for work without notifying the employer, supervisor, or the manager in advance, that is called a no call, no show. And when that happens, the managers are put in the stressful and unnecessary process of finding someone to cover their shift. It often affects the performance of the entire shift and leads to a poor customer experience. So, how do you deal with this serious offense - especially a security guard who does it again and again? We’re [...]

By |2022-01-24T11:50:38+00:00January 21, 2022|Best Articles, Guard Tour Features, Latest Articles|0 Comments

How Bad Reviews Can Help You To Improve Your Private Patrol Business?

No private patrol business wants a bad review or a negative comment on their website or social media channel for something they have worked so hard to achieve. But there is no way around it. Even the most well-known businesses get them from time to time. That’s simply because it is not impossible to create a product or service that meets the needs of every single customer that comes your way. If your private patrol business is experiencing a ton of negative reviews, the good news is that there is [...]

By |2022-01-24T11:55:33+00:00January 14, 2022|Best Articles, Latest Articles, Sales & Marketing|0 Comments

Why Choose GuardsPro Security Guard Management System?

GuardsPro is the leading security guard management system trusted by hundreds of security guard companies to manage their security operations across the globe. This powerful combination of web and mobile-based security guard management systems was built to provide real-time insights into the on-site activities so you get a better understanding of what’s going on. Using it, your team can easily add multiple clients and their post sites while further providing them access to GuardsPro Client Web Portal to check the reports and schedules online. Your team can also add multiple [...]

Customer Life Cycle: Quick Guide For A Private Patrol Company

The ultimate goal of every private patrol company is to move prospects through the sales funnel and convert them into new customers. But wait, it doesn’t end there. The private patrol company must take further actions to convert the existing customers into loyal brand advocates. In order to do that, you’ll need data about the entire lifecycle of your customer base.  However, before moving on to the step of data collection, you need to understand the five different stages in the customer life cycle and why it’s critical. The infographic [...]

By |2021-12-29T20:42:36+00:00December 31, 2021|Latest Articles, Sales & Marketing|0 Comments

10 Constructive Ways To Give Your Security Guards Feedback

Constructive feedback is the ultimate key to letting your security guards know how they are performing and what’s expected of them. Therefore, it automatically becomes a crucial part of supporting your teams’ learning and development. However, repetitive negative feedback can have a destructive impact on guard engagement. Therefore, for feedback to be constructive, it should be fact-based and solution-oriented.  Deliver constructive feedback that is both powerful and productive to security guards using the following strategies. Don’t Wait Feedback is not only a strong way of promoting security guard engagement but [...]

By |2022-01-24T12:08:12+00:00December 28, 2021|Latest Articles, Security Guard Training|0 Comments

7 Ways To Deal With Lazy Security Guards Effectively

Got lazy security guards who are not working to their full potential? You need to do something about it. Now. For it could be significantly impacting your company’s output and damaging your bottom line. Dealing with performance issues regularly might not be your security manager’s favorite part of the job, but it is one of the most important. Here’s how they can get started and make a mark: Keep Your Guards Engaged One of the biggest reasons that often security guards give for being disengaged is lack of work. Well, [...]

By |2022-01-24T12:09:55+00:00December 17, 2021|Latest Articles|0 Comments

GuardsPro Time Off: A Smart Way To Manage Guard Leave Requests

When time off requests come in in the form of forgotten conversations or as a hastily written note left on the manager’s desk, keeping track of time off requests can create a huge headache for scheduling managers without an automated process in place.  Free yourself from the cycle of traditional ways and tedious approval process with GuardsPro time off. It is an industry-leading solution for tracking paid/unpaid leaves for both security guards and security guard companies hassle-free.  How Does it Work? With the GuardsPro guard tour system’s powerful scheduler, actively [...]

By |2022-01-24T12:12:34+00:00December 10, 2021|Best Articles, Guard Tour Features, Latest Articles|0 Comments

Productivity Loss In Security Workforce: Prevalent Causes & Effects

Low productivity in the security workforce affects security workforce morale and hinders efficiency that in turn has a dramatic effect on the company’s profit margins. As a security guard company owner, you are the one responsible for establishing the right structure and culture to drive success.  Take the first step in addressing low levels of productivity at your security guard company by understanding the reasons this issue has come up. Develop the solutions necessary like equipping your guards with the latest mobile patrol app to motivate a low productivity security [...]

By |2022-01-17T08:44:34+00:00December 3, 2021|Latest Articles, Security Guard Management|0 Comments

Avoid Bad Hire By Steering Away From These Security Guard Traits

In a world full of the latest technology, hiring security guard services is still one of the simplest solutions that business owners turn to secure their assets, employees, and property. Being highly effective and efficient, it is also the most economical way to add a human touch in the digital age. Every security guard, therefore, assigned should be a great fit to offer great security guard services. Hiring the wrong security guard can ruin your reputation. So, here’s everything you need to know about prominent security guard traits you need [...]

By |2022-01-24T12:16:01+00:00November 25, 2021|Guard Management System, Latest Articles|0 Comments

10 Ways For Security Guard Companies To Identify Customer Needs

For any business to survive, it needs customers. They are the foundation of any business's success. To retain them and gain more clients over time requires identifying and meeting their needs. Despite this indisputable fact, some security guard companies try to manage without paying much attention to it. Because they are so focused on their own ideas and assumptions rather than what their customers need, they don’t last very long. To ensure you don’t make the same mistake, just for you, we’ve jotted down a few ways to identify customer [...]

By |2021-11-25T05:45:31+00:00November 20, 2021|Latest Articles, Sales & Marketing|0 Comments

What Makes GuardsPro Client Web Portal Perfect?

Client web portal for long has changed the way businesses served their clients while increasing productivity for their teams. Today, the security guard industry too is benefiting from this piece of essential technology to increase client satisfaction and improve communication. GuardsPro Client Web Portal is one such web portal available 24/7 and built with the promise to deliver more than automating the process of sharing guard tour reports with the clients in real-time. Using the GuardsPro Client Web Portal, the clients can view the security guards scheduled on their post [...]

By |2021-11-11T08:21:36+00:00November 11, 2021|Guard Tour Features, Latest Articles|0 Comments

Challenges Security Guard Companies Face While Managing Guards

Managing the security of one location is challenging for security managers of a lot of security guard companies. Leave alone managing multiple locations at once. Security managers of reliable security guard companies, in addition to that, are also responsible for assessing security risks and developing custom programs to mitigate security threats. What makes their job even more challenging while performing their day-to-day operations is managing security guards. Fortunately, managing multiple locations along with security guards assigned to them has been made significantly easier with technology such as the GuardsPro security guard management [...]

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