Latest Articles Archives - Blog | Security Guard Management System

It’s Official: The New GuardsPro Updates Are Here

A new version of the GuardsPro back-office dashboard, guard mobile app, and client web portal is now available. In this release, we’ve majorly updated the vehicle patrol module of the GuardsPro guard tour system on all platforms. It will enable the admins to take more control of the vehicle patrol operations, security guards to be more accountable, and clients to view vehicle patrol reports and do so much more. Take the opportunity to familiarize yourself with the brand-new updates. Back-Office Dashboard Updates Vehicle Patrol: Creating a schedule right after creating [...]

By Cameron N.|2022-11-25T18:27:00+00:00November 25, 2022|GuardsPro Updates, Latest Articles|0 Comments

Customer Service Skills Every Dedicated Security Guard Must Possess

Being a dedicated security guard entails having a serious face throughout. However, they can also be fun and friendly too. An effective balance between your customer service skills and effective delivery of your protection duties makes your company’s profile soar. It is important for a dedicated security guard to keep this in mind at all times. The reason being the guard is the first and last face that a client sees as they walk in and out of any premises. In this article, we take a look at the customer [...]

By Cameron N.|2022-11-21T04:33:54+00:00November 18, 2022|Latest Articles|0 Comments

5 Ways Bad Customer Service Can Put You Out Of Security Guard Business

Customer service is one of the most critical aspects of a security guard business. It plays a critical role in retaining clients to extract more value from them over time. By delivering not only outstanding security services but also top-notch customer services, you can recoup client acquisition costs and cultivate a loyal client base. But often, in the process to grow the security guard business quickly, good customer service takes a back seat. And that’s how poor or no customer service at all starts impacting the overall profitability of the [...]

By Cameron N.|2022-11-06T17:31:34+00:00November 4, 2022|Customer Service, Latest Articles|0 Comments

GuardsPro Reporting: Improving Traceability And Accountability

If you are a security guard company looking for ways to increase profitability and efficiency, begin with digitizing security guard reporting. However, without a functional reporting management system, security managers as well as the guards may lose a clear sense of direction. If you are looking for a guard tour system with powerful reporting software. Try GuardsPro guard tour system to gain complete control over this process. The GuardsPro reporting module makes it easier not only to create but also to receive reports from security guards to analyze the data and [...]

By Cameron N.|2022-11-01T04:08:11+00:00October 28, 2022|Guard Tour Features, Latest Articles|0 Comments

How To Help Guards Maintain Better Work-Life Balance Using GuardsPro Scheduler?

Work plays a vital role in everybody’s life and there is no doubt about it. But, how it is balanced with personal life is of greater importance. Won’t you agree with us on that? This is why today we’d like to talk to you about how GuardsPro scheduler combined with the GuardsPro mobile app for security guards is designed to ensure they can maintain a better work-life balance. Pick And Choose Open Shifts An open shift is one of the greatest features of GuardsPro scheduler which is to reduce understaffed [...]

By Cameron N.|2022-10-19T04:56:36+00:00October 18, 2022|Best Articles, Guard Tour Features, Latest Articles|0 Comments

10 Traits Of Poor Customer Service Security Guard Companies Must Stear Clear Of

Customer service is often the most overlooked part of a lot of security guard companies. However, it is crucial for gaining and retaining valuable clients. With one negative experience, you may lose not only your potential client but also an existing one. The good news is that in order to improve your customer service, you don’t have to completely redo your business model. When it comes to good customer service traits, professional security guard companies identify them. They don’t just stop there. To further add value to their security guard [...]

By Cameron N.|2022-10-02T19:27:23+00:00September 30, 2022|Latest Articles, Sales & Marketing|0 Comments

A Guide For Security Patrol Guards To Enhance Problem-Solving Skills

A lot of companies today rely on their employees to handle unexpected challenges, identify persistent issues, and positively offer workable solutions. Security guard companies fit into the category of those companies perfectly. How? The job of successful security patrol guards is such that it essentially boils down to identifying and solving problems constantly and effectively on every client site. Not Good At Solving Problems? Cutivate This Skills To Become Better While every security patrol guard is tasked with some form of problem-solving in the workplace, the truth is not all [...]

By Cameron N.|2022-09-25T13:42:00+00:00September 24, 2022|Latest Articles, Security Guard Training|0 Comments

GuardsPro Visitor Manager: Smart Way To Virtually Track Visitors & Vehicles

On-site visitor management is one of the most vital factors that are critical to the security of client sites. To ensure it isn’t overlooked, you need a digital visitor manager that enables you to manage all visitors and vehicles efficiently on any client site. You need GuardsPro guard tour system! GuardsPro’s visitor manager is a cloud-based solution. It helps register on-site visitors and vehicles and record their every movement. Thus, eliminating the need for traditional paper logbooks where human error and security breaches are a common possibility. With the GuardsPro [...]

By Cameron N.|2022-09-22T04:36:30+00:00September 20, 2022|Best Articles, Guard Tour Features, Latest Articles|0 Comments

What’s New In The Brand New GuardsPro Update?

GuardsPro is constantly rolling out new features and updates to tackle security guard management issues and improve your security guard operations seamlessly. In this release, we’ve added support for multiple points in the back-office processes, especially in GuardsPro Invoicer. Take the opportunity to familiarize yourself with the changes. GuardsPro 8.0.2 Update The following are new features in this brand-new update. Post Orders: Users can now effortlessly download PDFs of post orders and print them as and when needed. Policies & Docs: Users can similarly download PDFs of policies & docs [...]

By Cameron N.|2022-09-06T10:42:42+00:00September 6, 2022|GuardsPro Updates, Latest Articles|0 Comments

Things To Keep In Mind While Hiring Private Patrol Guards For Cultural Fit

Hiring reliable private patrol guards is one of the most critical and challenging aspects of running and improving a successful private patrol business. The reason being resumes, cover letters, and online profiles only provide critical information covering education, skills, and background. That is clearly not enough because skills can be taught on the job and knowledge can be gained over time. What matters today is the ability of the person you are hiring to fit into your organization’s culture. It requires a mindset that’s willing to learn, adjust, and even [...]

By Cameron N.|2022-08-28T20:56:35+00:00August 26, 2022|Latest Articles, Security Guard Management|0 Comments

How GuardsPro Dispatcher Helps Address Modern Dispatching Needs?

Security guard dispatchers may not be the only people responsible for the success of your company, but they sure do play an important role behind the scenes. And that’s why they need the right security guard dispatch software to address their every need just the way every security guard must know all de-escalation techniques. Then be it the ability to respond in a quick and appropriate manner or the requirement to immediately share necessary information with the security officers, GuardsPro dispatcher covers it all for you and does more. How? Let’s [...]

By Cameron N.|2022-09-22T04:49:40+00:00August 12, 2022|Guard Tour Features, Latest Articles|0 Comments

Customer Service Skills Every Security Guard Company Needs To Thrive – Part 1

Customer service is the cornerstone of every customer experience. However, providing flawless service is not an easy task. No matter what you do, you are going to have to battlefront new customers. Which is why being able to deliver and exceed customer expectations can take a back seat in the fast-moving world of sales and marketing. But, hey! Not on our watch. It is possible to turn things around for your dedicated security guard company. Here’s how: Know Your Services Comprehensive knowledge about the service that your security guard company [...]

By Cameron N.|2022-09-22T04:52:36+00:00August 5, 2022|Latest Articles, Sales & Marketing|1 Comment