security guard company

Customer Service Skills Every Security Guard Company Needs To Thrive – Part 1

Customer service is the cornerstone of every customer experience. However, providing flawless service is not an easy task. No matter what you do, you are going to have to battlefront new customers. Which is why being able to deliver and exceed customer expectations can take a back seat in the fast-moving world of sales and marketing. But, hey! Not on our watch. It is possible to turn things around for your dedicated security guard company. Here’s how: Know Your Services Comprehensive knowledge about the service that your security guard company [...]

By |2022-08-07T18:39:08+00:00August 5, 2022|Latest Articles, Sales & Marketing|0 Comments

Ensure Promised Security Service from Your Security Provider

When you're ready to invest in security services, you want to be sure you're getting the best possible value for your money. Who wouldn't want that? Your investment's return is influenced by the quality of security provider you select. But it's also impacted by how you work with them and the expectations you set. Don't just let your security partner take the lead - stay involved and express your needs. Find out about your options together. Here are six ways to ensure that you are getting the best security service [...]

By |2022-06-22T03:43:13+00:00June 14, 2022|Customer Service|1 Comment

Optimize The Time Of Your Security Guards With Security Guard App

Most managers focus on improving the efficiency of their back-office team in order to streamline the work of their security guard company. There’s no denying that improving this area is vital, but optimizing the time of your security guards is also essential. Many security companies use security guard management apps, and they have experienced a powerful positive impact. These apps increase guard accountability and streamline many tasks associated with guard patrols, which helps to optimize time for your entire security team. This enables a security guard company and its manager [...]

By |2022-06-22T03:46:23+00:00May 26, 2022|Industry Trends|0 Comments

Security Guard Scheduling Software Is A Must: Here’s Why

Attendance and scheduling are at the core of any security guard company. However, ensuring attendance and managing schedules takes a lot of time and effort. Security guard scheduling software can help you do this part faster and more efficiently. Once you start using security guard scheduling software, you will see results fast. Keep reading to understand the benefits of security guard scheduling software. Receive Insights Security guard scheduling software provides vital and profound insights regarding your security guards to help you ensure quality service and continual service improvements. Saves Time [...]

By |2022-05-03T16:21:14+00:00May 3, 2022|Security Guard Management|0 Comments

Repeat Vs Loyal Security Guard Customers: Spotting The Difference

Every customer is crucial for a security guard company with the aim to grow, expand, and reach a more comprehensive audience every day. What’s more important than that, than acquiring new security guard customers is to have them come back for more security guard services. The customers you already have are the most profitable, and they are worth all your time and effort to keep them around.  However, the catch here is that most security guard companies often confuse those repeating security guard customers with the loyal ones. We sure [...]

By |2022-04-08T01:57:36+00:00April 7, 2022|Customer Service, Latest Articles|0 Comments

Importance Of Real-Time Alerts For A Security Guard Company

When it comes to providing security guard services, real-time alerts play an important role. It makes the job easier for employees, the security guard company and helps to resolve incidents in a timely manner, which results in client satisfaction. Security managers need to handle many tasks day in and day out, but the primary concern is always security. A client always wants to have the confidence that his facility and resources are safe from threats. And that is why the ability to alert your client in real-time is very important [...]

By |2022-04-06T08:41:01+00:00April 6, 2022|Guard Tour Features|0 Comments

Customer Life Cycle: Quick Guide For A Private Patrol Company

The ultimate goal of every private patrol company is to move prospects through the sales funnel and convert them into new customers. But wait, it doesn’t end there. The private patrol company must take further actions to convert the existing customers into loyal brand advocates. In order to do that, you’ll need data about the entire lifecycle of your customer base.  However, before moving on to the step of data collection, you need to understand the five different stages in the customer life cycle and why it’s critical. The infographic [...]

By |2021-12-29T20:42:36+00:00December 31, 2021|Latest Articles, Sales & Marketing|0 Comments

10 Constructive Ways To Give Your Security Guards Feedback

Constructive feedback is the ultimate key to letting your security guards know how they are performing and what’s expected of them. Therefore, it automatically becomes a crucial part of supporting your teams’ learning and development. However, repetitive negative feedback can have a destructive impact on guard engagement. Therefore, for feedback to be constructive, it should be fact-based and solution-oriented.  Deliver constructive feedback that is both powerful and productive to security guards using the following strategies. Don’t Wait Feedback is not only a strong way of promoting security guard engagement but [...]

By |2022-01-24T12:08:12+00:00December 28, 2021|Latest Articles, Security Guard Training|0 Comments

7 Ways To Deal With Lazy Security Guards Effectively

Got lazy security guards who are not working to their full potential? You need to do something about it. Now. For it could be significantly impacting your company’s output and damaging your bottom line. Dealing with performance issues regularly might not be your security manager’s favorite part of the job, but it is one of the most important. Here’s how they can get started and make a mark: Keep Your Guards Engaged One of the biggest reasons that often security guards give for being disengaged is lack of work. Well, [...]

By |2022-01-24T12:09:55+00:00December 17, 2021|Latest Articles|0 Comments

Productivity Loss In Security Workforce: Prevalent Causes & Effects

Low productivity in the security workforce affects security workforce morale and hinders efficiency that in turn has a dramatic effect on the company’s profit margins. As a security guard company owner, you are the one responsible for establishing the right structure and culture to drive success.  Take the first step in addressing low levels of productivity at your security guard company by understanding the reasons this issue has come up. Develop the solutions necessary like equipping your guards with the latest mobile patrol app to motivate a low productivity security [...]

By |2022-01-17T08:44:34+00:00December 3, 2021|Latest Articles, Security Guard Management|0 Comments

What Is A Security Guard Tracking System?

Security guard companies want more visibility, and this is where a security guard tracking system plays a vital role. It becomes much easier to manage your security guards with a security guard tracking system. A security guard company that has a system to track their guards means they have access to all the data needed on guard tours, geolocation information, checkpoint completion, and more. In the time of an emergency, security managers need to know the location of their team and what they are doing. This means making sure your [...]

By |2021-11-25T08:59:51+00:00November 25, 2021|Guard Management System, Guard Tour Features|0 Comments

Avoid Bad Hire By Steering Away From These Security Guard Traits

In a world full of the latest technology, hiring security guard services is still one of the simplest solutions that business owners turn to secure their assets, employees, and property. Being highly effective and efficient, it is also the most economical way to add a human touch in the digital age. Every security guard, therefore, assigned should be a great fit to offer great security guard services. Hiring the wrong security guard can ruin your reputation. So, here’s everything you need to know about prominent security guard traits you need [...]

By |2022-01-24T12:16:01+00:00November 25, 2021|Guard Management System, Latest Articles|0 Comments
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