Customer Life Cycle: Quick Guide For A Private Patrol Company

The ultimate goal of every private patrol company is to move prospects through the sales funnel and convert them into new customers. But wait, it doesn’t end there. The private patrol company must take further actions to convert the existing customers into loyal brand advocates. In order to do that, you’ll need data about the entire lifecycle of your customer base.  However, before moving on to the step of data collection, you need to understand the five different stages in the customer life cycle and why it’s critical. The infographic [...]

By |2021-12-29T20:42:36+00:00December 31, 2021|Latest Articles, Sales & Marketing|0 Comments

10 Constructive Ways To Give Your Security Guards Feedback

Constructive feedback is the ultimate key to letting your security guards know how they are performing and what’s expected of them. Therefore, it automatically becomes a crucial part of supporting your teams’ learning and development. However, repetitive negative feedback can have a destructive impact on guard engagement. Therefore, for feedback to be constructive, it should be fact-based and solution-oriented.  Deliver constructive feedback that is both powerful and productive to security guards using the following strategies. Don’t Wait Feedback is not only a strong way of promoting security guard engagement but [...]

By |2022-01-24T12:08:12+00:00December 28, 2021|Latest Articles, Security Guard Training|0 Comments

7 Ways To Deal With Lazy Security Guards Effectively

Got lazy security guards who are not working to their full potential? You need to do something about it. Now. For it could be significantly impacting your company’s output and damaging your bottom line. Dealing with performance issues regularly might not be your security manager’s favorite part of the job, but it is one of the most important. Here’s how they can get started and make a mark: Keep Your Guards Engaged One of the biggest reasons that often security guards give for being disengaged is lack of work. Well, [...]

By |2022-01-24T12:09:55+00:00December 17, 2021|Latest Articles|0 Comments

Productivity Loss In Security Workforce: Prevalent Causes & Effects

Low productivity in the security workforce affects security workforce morale and hinders efficiency that in turn has a dramatic effect on the company’s profit margins. As a security guard company owner, you are the one responsible for establishing the right structure and culture to drive success.  Take the first step in addressing low levels of productivity at your security guard company by understanding the reasons this issue has come up. Develop the solutions necessary like equipping your guards with the latest mobile patrol app to motivate a low productivity security [...]

By |2022-01-17T08:44:34+00:00December 3, 2021|Latest Articles, Security Guard Management|0 Comments

What Is A Security Guard Tracking System?

Security guard companies want more visibility, and this is where a security guard tracking system plays a vital role. It becomes much easier to manage your security guards with a security guard tracking system. A security guard company that has a system to track their guards means they have access to all the data needed on guard tours, geolocation information, checkpoint completion, and more. In the time of an emergency, security managers need to know the location of their team and what they are doing. This means making sure your [...]

By |2021-11-25T08:59:51+00:00November 25, 2021|Guard Management System, Guard Tour Features|0 Comments

Avoid Bad Hire By Steering Away From These Security Guard Traits

In a world full of the latest technology, hiring security guard services is still one of the simplest solutions that business owners turn to secure their assets, employees, and property. Being highly effective and efficient, it is also the most economical way to add a human touch in the digital age. Every security guard, therefore, assigned should be a great fit to offer great security guard services. Hiring the wrong security guard can ruin your reputation. So, here’s everything you need to know about prominent security guard traits you need [...]

By |2022-01-24T12:16:01+00:00November 25, 2021|Guard Management System, Latest Articles|0 Comments

Why is it Important For Security Guard Companies to do Security Assessments and Audits?

Property and facility managers don’t only hire security guard companies for men in uniforms. They are hiring security experts to improve security and keep their property and facilities safe. And besides having concerns about guards not doing what they are supposed to, clients have concerns and questions regarding the overall security of their property. So, when someone is hiring your security guard company, they may be asking you questions such as: “Where should I place some new security cameras”? Or “Do I have adequate lighting out in the parking lot?” [...]

By |2021-11-16T14:22:53+00:00November 16, 2021|Customer Service|0 Comments

Tips & Tricks To Train Your Security Workforce For New Technology

Technology today is playing a huge role in the security guard industry more than ever before. COVID-19 pandemic is the sole reason behind it. Due to it, a lot of security guard companies have embraced new technologies to help improve productivity. If you find yourself in that situation today and realize that your security workforce trained on the traditional systems might struggle to keep up or even resist using the new technology, we have good news for you. Getting your security guards used to new software you wish to introduce [...]

By |2022-01-24T12:28:23+00:00October 23, 2021|Latest Articles, Security Guard Training|0 Comments

8 Signs It’s Time To Let Security Patrol Guards Go

No security guard manager likes to see their security patrol guards fail on the job. From the moment the new recruits are assigned to them, their goal is to set up each one of them for success. It takes a tremendous amount of time, energy, and expense to bring newly hired security patrol guards into the security guard company and ramp them up to their full potential. Yet we all know there are situations that, for whatever reason, security patrol guards struggle on their job and there isn’t much that [...]

By |2022-01-24T12:29:46+00:00October 15, 2021|Latest Articles|0 Comments

How to Achieve Better Security Guard Management

When you hire security guards from a security guard company, you need to manage them properly to get the best work out of them. But proper security guard management is not always possible because of the lack of ongoing controlling procedures. How often can you see whether your guards are doing their job properly or if they are secured themselves? While, in most cases, they are doing their job well, it is still essential to implement a system that will help you manage your security guards as well as ensure [...]

By |2021-10-13T16:58:04+00:00October 13, 2021|Guard Management System|0 Comments

10 Legit Reasons Why Good Security Guards Quit

Good security guards are the most valuable internal asset that a security guard company can have. After all, it’s them who drive the company to fulfill its ultimate goals of delivering the highest quality security guard services to its clients. Hence, it is in the best interest of the security guard company to retain their good security guards and recognize the signs and causes of a guard that is poised to depart. The reasons why good security guards may leave a security guard company include: Extremely Poor Management Often it [...]

By |2021-08-27T06:03:19+00:00August 27, 2021|Guard Safety And Wellbeing, Latest Articles|0 Comments

How To Cultivate Healthy Competition Among Security Guard Teams?

Encouraging competition among security guard teams on one hand can be motivating for them to perform at the best abilities, boosting productivity. On the other hand, it can also lead to bitterness or rivalries among team members, giving rise to discouragement. Cultivating competitions among security guard teams is, therefore, considered a high-risk strategy but also essential. If you want to implement this strategy effectively in your security guard company to reap maximum benefits, here are a few ways, tried and tested, to cultivate healthy competition for you to strike the [...]

By |2021-08-27T05:26:00+00:00August 22, 2021|Latest Articles, Security Guard Management|1 Comment
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