Importance Of Real-Time Alerts For A Security Guard Company
When it comes to providing security guard services, real-time alerts play an important role. It makes the job easier for employees, the security guard company and helps to resolve incidents in a timely manner, which results in client satisfaction. Security managers need to handle many tasks day in and day out, but the primary concern is always security. A client always wants to have the confidence that his facility and resources are safe from threats. And that is why the [...]
Top 7 Reasons Why Security Guards No Call, No Show
Security guards frequently no-call, no show more than others in any business. It is not possible to eliminate these instances altogether and that’s true. But, what is possible is finding out the reasons behind why security guards no-call, no-show and work on them to reduce the instances significantly. And here we are with the top 7 reasons you ought to know now: Lack Of No Call, No Show Policy In Place Nobody wants to work for a company with no [...]
Benefits of GuardsPro Client Portal: Makes Collaboration Easier
GuardsPro client portal is a highly useful tool for a security company. It allows you to provide your clients with insight into site productivity and performance. It also gives the client secure access to reports, schedules, post orders, tracking history, visitor manager data, and more. This will keep your clients updated with on-site performance and improve communication, which, in turn, will help you build a stronger client relationship. Watch this video to learn more about how GuardsPro client portal can [...]
10 Benefits Of Using GuardsPro Invoice Management Software
Creating paper-based invoices or on excel has always been time-consuming and prone to mistakes. Finding an efficient way to generate accurate and professional invoices that also keep track of the payments can help scale your business and improve your bottom line. In that case, GuardsPro invoice management software is the way to go. This online invoice management software saves all client information on the cloud. All you have to do is log into your account, select the client you want [...]
Should You Automate Your Security Incident Reporting?
A lot of work is required to properly automate a team of security guards. Managing guard schedules and ensuring that each guard is fulfilling their duties and responsibilities is not easy. Companies that just call in an incident report over walkie-talkie or rely on filling paper reports are much more prone to human errors. It could be losing an incident report under a stack of papers or failing to get incident information to the proper personnel. These ancient and inefficient [...]
GuardsPro Back-Office Dashboard: Streamlining Security Guards Operations
Despite the rapid growth of the security guard industry, security guard companies still face numerous challenges while managing their security workforce. Incomplete reports, overscheduled guards, and lack of live communication are just a few examples that make the job challenging on a daily basis. Fortunately, a security guard management system like GuardsPro is helping empower security guard companies of all sizes to run more efficient security operations. How? Watch the video below to learn more about GuardsPro back-office dashboard and [...]
How To Convert Your Security Service Customers Into Brand Advocates?
The security guard industry is saturated, and competition is at an all-time high. So, what are you doing to build long-term relationships with your existing security services customers? To gain their trust, to provide a unique value that encourages them to turn into your brand advocate and help attract new customers? Here are the top 5 strategies you need to start implementing today to achieve your goals seamlessly. Focus On Customer Service Focus on delivering exceptionally personalized customer service. The [...]
How To Gain Optimal Performance From Average Security Guards
Every security company consists of top performers and average performers. And there is another group that causes issues at the bottom. Making the top performers succeed is naturally easy, and letting the poor performers go isn’t hard either. But what can you do about your average guards? Your average security guards are valuable to the success of your business as they are hard workers. They are capable of getting the job done. However, in order to perform at their best, [...]
GuardsPro Mobile App: Empower Your Guards With Security Guard Mobile App
The GuardsPro security guard mobile app is an advanced, easy-to-use security patrol app built for guards. It is packed with features that help improve the performance of security guards and also make their job easier. Security guards equipped with GuardsPro mobile app won’t have to carry multiple devices and equipment to the site as it can be used for various purposes such as check-in/out of the site, messaging, confirming shifts, reporting, and much more. Watch this video to learn more [...]
Benefits Security Guard Companies Drive From Geofencing
Chances are that you are already using a guard tour system. But does that guard tour system have the capability to help improve your security guard services, centralizing the key security guard management processes? Most importantly, does it have the geofence feature you are looking for to define a virtual fence around a geographical location using GPS? If not, try GuardsPro. A lot of security guard companies are reaping the benefit of incorporating it into their security guard operations. How? [...]
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