Security guards

Customer Service Skills Every Security Guard Company Needs To Thrive – Part 1

Customer service is the cornerstone of every customer experience. However, providing flawless service is not an easy task. No matter what you do, you are going to have to battlefront new customers. Which is why being able to deliver and exceed customer expectations can take a back seat in the fast-moving world of sales and marketing. But, hey! Not on our watch. It is possible to turn things around for your dedicated security guard company. Here’s how: Know Your Services Comprehensive knowledge about the service that your security guard company [...]

By |2022-08-07T18:39:08+00:00August 5, 2022|Latest Articles, Sales & Marketing|0 Comments

7 Ways Security Guards Commit Time Theft On Duty

Small security guard companies tend to be more vulnerable to employee theft. The simple reason behind this is the fact that they don’t have the procedures or a security guard management platform in place required to prevent it. The owners often don’t believe their employees would dare steal from them. However, that might not be the case.  Employee theft need not always be in a physical form but in terms of time. And that’s the kind of theft that usually costs an owner more than anything else. So, how do [...]

By |2022-07-03T18:29:33+00:00July 1, 2022|Guard Management System, Latest Articles|0 Comments

Ensure Promised Security Service from Your Security Provider

When you're ready to invest in security services, you want to be sure you're getting the best possible value for your money. Who wouldn't want that? Your investment's return is influenced by the quality of security provider you select. But it's also impacted by how you work with them and the expectations you set. Don't just let your security partner take the lead - stay involved and express your needs. Find out about your options together. Here are six ways to ensure that you are getting the best security service [...]

By |2022-06-22T03:43:13+00:00June 14, 2022|Customer Service|1 Comment

Optimize The Time Of Your Security Guards With Security Guard App

Most managers focus on improving the efficiency of their back-office team in order to streamline the work of their security guard company. There’s no denying that improving this area is vital, but optimizing the time of your security guards is also essential. Many security companies use security guard management apps, and they have experienced a powerful positive impact. These apps increase guard accountability and streamline many tasks associated with guard patrols, which helps to optimize time for your entire security team. This enables a security guard company and its manager [...]

By |2022-06-22T03:46:23+00:00May 26, 2022|Industry Trends|0 Comments

Security Guard Scheduling Software Is A Must: Here’s Why

Attendance and scheduling are at the core of any security guard company. However, ensuring attendance and managing schedules takes a lot of time and effort. Security guard scheduling software can help you do this part faster and more efficiently. Once you start using security guard scheduling software, you will see results fast. Keep reading to understand the benefits of security guard scheduling software. Receive Insights Security guard scheduling software provides vital and profound insights regarding your security guards to help you ensure quality service and continual service improvements. Saves Time [...]

By |2022-05-03T16:21:14+00:00May 3, 2022|Security Guard Management|0 Comments

Automate Your Back Office With GuardsPro: Ultimate Security Guard Management Solution

Managing your security business requires you to keep an eye on various aspects. You need to be accurate, reliable, and transparent to your client and, at the same time, ensure consistency in your security operations. Every day, for security guard management purposes, you and your team need to plan, schedule, supervise, communicate, budget, address risks, and manage loss/profit statements. These are just a few among many moving parts you need to handle to ensure proper security guard management. You will also need to build up security surveys, set KPIs, complete [...]

By |2022-04-26T16:03:37+00:00April 26, 2022|Guard Management System|0 Comments

What to Look for in Healthcare Security Services?

People who are in hospitals and other healthcare facilities are typically unable to take care of themselves. Besides having vulnerable individuals, these facilities also have a ton of personal data. That is why it is an absolute necessity to have security services for healthcare facilities. Hospitals need to protect their facility and their human presence from potential external as well as internal threats. And you can’t just trust any security guard company to keep you safe from so many directions. Here are some key elements that you should look for [...]

By |2022-04-22T18:27:02+00:00April 22, 2022|Customer Service|0 Comments

Importance Of Real-Time Alerts For A Security Guard Company

When it comes to providing security guard services, real-time alerts play an important role. It makes the job easier for employees, the security guard company and helps to resolve incidents in a timely manner, which results in client satisfaction. Security managers need to handle many tasks day in and day out, but the primary concern is always security. A client always wants to have the confidence that his facility and resources are safe from threats. And that is why the ability to alert your client in real-time is very important [...]

By |2022-04-06T08:41:01+00:00April 6, 2022|Guard Tour Features|0 Comments

Top 7 Reasons Why Security Guards No Call, No Show

Security guards frequently no-call, no show more than others in any business. It is not possible to eliminate these instances altogether and that’s true. But, what is possible is finding out the reasons behind why security guards no-call, no-show and work on them to reduce the instances significantly. And here we are with the top 7 reasons you ought to know now: Lack Of No Call, No Show Policy In Place Nobody wants to work for a company with no rules, regulations, or policies. But no one also wants to [...]

Should You Automate Your Security Incident Reporting?

A lot of work is required to properly automate a team of security guards. Managing guard schedules and ensuring that each guard is fulfilling their duties and responsibilities is not easy. Companies that just call in an incident report over walkie-talkie or rely on filling paper reports are much more prone to human errors. It could be losing an incident report under a stack of papers or failing to get incident information to the proper personnel. These ancient and inefficient methods can cause various issues for security staff. This has [...]

By |2022-03-16T07:36:15+00:00March 16, 2022|Guard Management System|0 Comments

GuardsPro Mobile App: Empower Your Guards With Security Guard Mobile App

The GuardsPro security guard mobile app is an advanced, easy-to-use security patrol app built for guards. It is packed with features that help improve the performance of security guards and also make their job easier. Security guards equipped with GuardsPro mobile app won’t have to carry multiple devices and equipment to the site as it can be used for various purposes such as check-in/out of the site, messaging, confirming shifts, reporting, and much more. Watch this video to learn more about the GuardsPro Mobile App: https://youtu.be/Tl6d74iRY-Y   Some common issues [...]

By |2022-02-27T18:08:22+00:00February 24, 2022|GuardsPro Mobile App|0 Comments

Benefits of Switching to Mobile Patrol Apps for Security Guards

Mobile patrol apps for security guards present a variety of benefits, such as greater control over schedules and the ability to work remotely. They also help in delivering reports and instant information regarding the site. This, in turn, leads to increased efficiency and productivity. Security guards can also access schedule information, check-in/out, swap shifts, chat with each other, and do much more. Let’s take a look at the advantages of switching to mobile patrol apps for security guards. Various Uses A mobile patrol app is designed for multi-purpose uses. Typically, [...]

By |2022-02-23T09:54:33+00:00February 1, 2022|Industry Trends|0 Comments
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