10 Traits Of Poor Customer Service Security Guard Companies Must Steer Clear Of
Customer service is often the most overlooked part of a lot of security guard companies. However, it is crucial for gaining and retaining valuable clients. With one negative experience, you may lose not only your potential client but also an existing one. The good news is that in order to improve your customer service, you don’t have to completely redo your business model. When it comes to good customer service traits, professional security guard companies identify them. They don’t just [...]
A Guide For Security Patrol Guards To Enhance Problem-Solving Skills
A lot of companies today rely on their employees to handle unexpected challenges, identify persistent issues, and positively offer workable solutions. Security guard companies fit into the category of those companies perfectly. How? The job of successful security patrol guards is such that it essentially boils down to identifying and solving problems constantly and effectively on every client site. Not Good At Solving Problems? Cutivate This Skills To Become Better While every security patrol guard is tasked with some form [...]
GuardsPro Visitor Manager: Smart Way To Virtually Track Visitors & Vehicles
On-site visitor management is one of the most vital factors that are critical to the security of client sites. To ensure it isn’t overlooked, you need a digital visitor manager that enables you to manage all visitors and vehicles efficiently on any client site. You need GuardsPro guard tour system! GuardsPro’s visitor manager is a cloud-based solution. It helps register on-site visitors and vehicles and record their every movement. Thus, eliminating the need for traditional paper logbooks where human error [...]
What’s New In The Brand New GuardsPro Update?
GuardsPro is constantly rolling out new features and updates to tackle security guard management issues and improve your security guard operations seamlessly. In this release, we’ve added support for multiple points in the back-office processes, especially in GuardsPro Invoicer. Take the opportunity to familiarize yourself with the changes. GuardsPro 8.0.2 Update The following are new features in this brand-new update. Post Orders: Users can now effortlessly download PDFs of post orders and print them as and when needed. Policies & [...]
Things To Keep In Mind While Hiring Private Patrol Guards For Cultural Fit
Hiring reliable private patrol guards is one of the most critical and challenging aspects of running and improving a successful private patrol business. The reason being resumes, cover letters, and online profiles only provide critical information covering education, skills, and background. That is clearly not enough because skills can be taught on the job and knowledge can be gained over time. What matters today is the ability of the person you are hiring to fit into your organization’s culture. It [...]
GuardsPro Dispatcher: Simplifying Emergency Field Operations
Often lack of real-time data available to dispatchers leads to uncoordinated incident response. Which is why a reliable dispatcher is an integral part of a successful security guard company. It must be built to improve and simplify the process to deliver emergency services with the ultimate accuracy. GuardsPro offers one such brilliant dispatcher that is designed to meet the end-to-end need of a security guard company. Why Choose GuardsPro Dispatcher Over Anyother, Anytime? Whether you want to improve the performance of [...]
How GuardsPro Dispatcher Helps Address Modern Dispatching Needs?
Security guard dispatchers may not be the only people responsible for the success of your company, but they sure do play an important role behind the scenes. And that’s why they need the right security guard dispatch software to address their every need just the way every security guard must know all de-escalation techniques. Then be it the ability to respond in a quick and appropriate manner or the requirement to immediately share necessary information with the security officers, GuardsPro dispatcher [...]
Customer Service Skills Every Security Guard Company Needs To Thrive – Part 1
Customer service is the cornerstone of every customer experience. However, providing flawless service is not an easy task. No matter what you do, you are going to have to battlefront new customers. Which is why being able to deliver and exceed customer expectations can take a back seat in the fast-moving world of sales and marketing. But, hey! Not on our watch. It is possible to turn things around for your dedicated security guard company. Here’s how: Know Your Services [...]
Customer Acquisition Strategies Your Security Services Company Must Implement Today
Having powerful customer acquisition strategies is vital for any security services company. You’ve come to realize that, haven’t you? Without it, it’s not possible to grow a security services company in a meaningful way. But, what’s even tougher than that is figuring out which strategy is most sustainable. Which one will help bring through new customers with minimum effort and investment? Let’s take a look at the following customer acquisition strategies to figure that out and grow your business unlike [...]
How GuardsPro Security Guard Management Platform Insures Against Time Theft?
How Security Guard Management Platform Reduce Time Theft? What are the best ways to keep your security guards from wasting their time as well as your security guard company’s precious time? Is GuardsPro security guard management platform the answer to prevent time theft? Given below are the answers to all these mind-boggling questions. Capture And Manage Work Hours Accurately GuardsPro security guard management platform comes integrated with a mobile patrol app for security guards. It allows capturing all the work [...]
GuardsPro Time Clock: For Better Work Management
Manual timesheets have been an unnecessary part of most of the security guard companies. For long, it has burdened the security guards with the responsibility to remember and log their own work hours at the end of the day. But today, modern time clock systems are eliminating that and allowing security guard work hours to be recorded automatically. Advantage Of GuardsPro Time Clock For Security Guard Companies GuardsPro guard tour system offers one such time clock embedded into the system. [...]
What’s In The Latest GuardsPro Guard Tour System And Its Updates?
About GuardsPro New Updates GuardsPro 8.0 is now available! A major update with new design improvements, features, and modules that’ll enhance your security guard operation’s experience has been released. For many security guard companies, GuardsPro security guard management system has become indispensable, and this year we’ve created even more ways it can enhance your security guard services. The new GuardsPro 8.0 is built to help you stay more connected while sharing data across multiple channels seamlessly in real-time. GuardsPro 8.0, [...]
7 Ways Security Guards Commit Time Theft On Duty
Small security guard companies tend to be more vulnerable to employee theft. The simple reason behind this is the fact that they don’t have the procedures or a security guard management platform in place required to prevent it. The owners often don’t believe their employees would dare steal from them. However, that might not be the case. Employee theft need not always be in a physical form but in terms of time. And that’s the kind of theft that usually [...]
Recent Posts
Introducing The New GuardsPro Guard App Updates: Streamlining Security Management Like Never Before!- Exciting New Features In GuardsPro Back-Office Dashboard 9.2.0– A Sneak Peek Before Release
- Introducing GuardsPro Back-Office Dashboard 9.1.0: Boosting Security And Efficiency With New Features
- Top Security Challenges For Companies And How GuardsPro Can Solve Them
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