10 Foolproof Ways To Retain High-Performing Security Guards
Managing high-performing security guards doesn’t need much effort but that doesn’t mean as a manager you don’t need to do anything. Despite their ability to achieve and excel at everything they do, they still need support to continue thriving at work. Security guard companies don’t often recognize this and therefore do not put the effort into retaining their top talent until it’s too late. Eventually, it turns into a very or extremely challenging task for the managers. Which is why [...]
5 Ways Bad Customer Service Can Put You Out Of Security Guard Business
Customer service is one of the most critical aspects of a security guard business. It plays a critical role in retaining clients to extract more value from them over time. By delivering not only outstanding security services but also top-notch customer services, you can recoup client acquisition costs and cultivate a loyal client base. But often, in the process to grow the security guard business quickly, good customer service takes a back seat. And that’s how poor or no customer [...]
GuardsPro Reporting: Improving Traceability And Accountability
If you are a security guard company looking for ways to increase profitability and efficiency, begin with digitizing security guard reporting. However, without a functional reporting management system, security managers as well as the guards may lose a clear sense of direction. If you are looking for a guard tour system with powerful reporting software. Try GuardsPro guard tour system to gain complete control over this process. The GuardsPro reporting module makes it easier not only to create but also to [...]
How To Help Guards Maintain Better Work-Life Balance Using GuardsPro Scheduler?
Work plays a vital role in everybody’s life and there is no doubt about it. But, how it is balanced with personal life is of greater importance. Won’t you agree with us on that? This is why today we’d like to talk to you about how GuardsPro scheduler combined with the GuardsPro mobile app for security guards is designed to ensure they can maintain a better work-life balance. Pick And Choose Open Shifts An open shift is one of the [...]
How GuardsPro Ensures No Security Patrols Are Ever Missed?
Missed security patrols can hurt your reputation. You know that well, don’t you? In fact, it can take away your most faithful clients just like that. So, how do deal with such a grave problem you might not even have control over? It is a tough question to answer, know that, but definitely not something that can not be resolved. GuardsPro, the cloud-based security guard management platform is the one-stop solution, but how? That’s what you are going to explore now. Let’s [...]
10 Traits Of Poor Customer Service Security Guard Companies Must Steer Clear Of
Customer service is often the most overlooked part of a lot of security guard companies. However, it is crucial for gaining and retaining valuable clients. With one negative experience, you may lose not only your potential client but also an existing one. The good news is that in order to improve your customer service, you don’t have to completely redo your business model. When it comes to good customer service traits, professional security guard companies identify them. They don’t just [...]
A Guide For Security Patrol Guards To Enhance Problem-Solving Skills
A lot of companies today rely on their employees to handle unexpected challenges, identify persistent issues, and positively offer workable solutions. Security guard companies fit into the category of those companies perfectly. How? The job of successful security patrol guards is such that it essentially boils down to identifying and solving problems constantly and effectively on every client site. Not Good At Solving Problems? Cutivate This Skills To Become Better While every security patrol guard is tasked with some form [...]
GuardsPro Visitor Manager: Smart Way To Virtually Track Visitors & Vehicles
On-site visitor management is one of the most vital factors that are critical to the security of client sites. To ensure it isn’t overlooked, you need a digital visitor manager that enables you to manage all visitors and vehicles efficiently on any client site. You need GuardsPro guard tour system! GuardsPro’s visitor manager is a cloud-based solution. It helps register on-site visitors and vehicles and record their every movement. Thus, eliminating the need for traditional paper logbooks where human error [...]
What’s New In The Brand New GuardsPro Update?
GuardsPro is constantly rolling out new features and updates to tackle security guard management issues and improve your security guard operations seamlessly. In this release, we’ve added support for multiple points in the back-office processes, especially in GuardsPro Invoicer. Take the opportunity to familiarize yourself with the changes. GuardsPro 8.0.2 Update The following are new features in this brand-new update. Post Orders: Users can now effortlessly download PDFs of post orders and print them as and when needed. Policies & [...]
Things To Keep In Mind While Hiring Private Patrol Guards For Cultural Fit
Hiring reliable private patrol guards is one of the most critical and challenging aspects of running and improving a successful private patrol business. The reason being resumes, cover letters, and online profiles only provide critical information covering education, skills, and background. That is clearly not enough because skills can be taught on the job and knowledge can be gained over time. What matters today is the ability of the person you are hiring to fit into your organization’s culture. It [...]
GuardsPro Dispatcher: Simplifying Emergency Field Operations
Often lack of real-time data available to dispatchers leads to uncoordinated incident response. Which is why a reliable dispatcher is an integral part of a successful security guard company. It must be built to improve and simplify the process to deliver emergency services with the ultimate accuracy. GuardsPro offers one such brilliant dispatcher that is designed to meet the end-to-end need of a security guard company. Why Choose GuardsPro Dispatcher Over Anyother, Anytime? Whether you want to improve the performance of [...]
How GuardsPro Dispatcher Helps Address Modern Dispatching Needs?
Security guard dispatchers may not be the only people responsible for the success of your company, but they sure do play an important role behind the scenes. And that’s why they need the right security guard dispatch software to address their every need just the way every security guard must know all de-escalation techniques. Then be it the ability to respond in a quick and appropriate manner or the requirement to immediately share necessary information with the security officers, GuardsPro dispatcher [...]
Customer Service Skills Every Security Guard Company Needs To Thrive – Part 1
Customer service is the cornerstone of every customer experience. However, providing flawless service is not an easy task. No matter what you do, you are going to have to battlefront new customers. Which is why being able to deliver and exceed customer expectations can take a back seat in the fast-moving world of sales and marketing. But, hey! Not on our watch. It is possible to turn things around for your dedicated security guard company. Here’s how: Know Your Services [...]
Customer Acquisition Strategies Your Security Services Company Must Implement Today
Having powerful customer acquisition strategies is vital for any security services company. You’ve come to realize that, haven’t you? Without it, it’s not possible to grow a security services company in a meaningful way. But, what’s even tougher than that is figuring out which strategy is most sustainable. Which one will help bring through new customers with minimum effort and investment? Let’s take a look at the following customer acquisition strategies to figure that out and grow your business unlike [...]
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