GuardsPro has rapidly become the leading security guard management platform in the industry. The sole reason behind it is the fact that with its numerous practical features, it has brought efficiency to security guard companies in many ways. The one feature most appreciated by every security guard company was and still is the online reporting software.
GuardsPro allows the security guards to easily share reports with the back-office users, and eventually with the clients to view them online. All the guards need is GuardsPro mobile patrol app to share reports, not just a single one but a variety of them from custom reports to general reports in real-time. Due to this increased efficiency, all thanks to the GuardsPro security guard management platform, no client of any security guard company needs to receive paper reports.
Here are a few more reasons why your security guard company should upgrade to a platform that enables sharing digital reports in real time with your clients.
Hard To Track
Another problem that often security guard companies face with written reports is the way they are tracked. In case any report is lost, it would be difficult to trace the original paperwork, meaning that the data would be lost forever.
GuardsPro security guard management platform, on the other hand, allows not only you but also your client to retrieve your reports whenever needed. Further, the clients can also tell which guard authored the report which is essential for establishing accountability and to improve the efficiency of the guards.
Like any written material, the legibility of the handwriting will vary from person to person. This creates an opportunity for miscommunication, which could happen if the report is written in illegible handwriting. The powerful GuardsPro reporting software uses a standard font so that the message is clearly understood by all the users as well as the clients.
Lack Of Multimedia Files
As much as paper reports are useful, they can be subjective. The quality of a written report will depend on the security guard’s ability to convey exactly what happens and the client’s capacity to visualize what is in the report.
This problem has been solved by GuardsPro’s reporting software. The GuardsPro mobile app allows attaching audio, video, and image files in the reports. This allows the guards to give an accurate representation of what truly happened.
Easy To Lose
Similar to any paper document, a handwritten report is easy to lose. It can easily be mistaken for something else or misplaced altogether. GuardsPro security guard management platform stores all the data of your security guard company, including the reports shared by security guards using the GuardsPro mobile patrol app securely on the cloud, and makes them readily available to you and your clients on-the-go.
There are many more benefits of using the GuardsPro security guard management platform for a security guard company. However, enabling online reporting in a comprehensive yet simplistic way makes it the most efficient way to let guards communicate with both your back-office users and clients.