Customer Service Skills Every Dedicated Security Guard Must Possess
Being a dedicated security guard entails having a serious face throughout. However, they can also be fun and friendly too. An effective balance between your customer service skills and effective delivery of your protection duties makes your company’s profile soar. It is important for a dedicated security guard to keep this in mind at all times. The reason being the guard is the first and last face that a client sees as they walk in and out of any premises. [...]
10 Foolproof Ways To Retain High-Performing Security Guards
Managing high-performing security guards doesn’t need much effort but that doesn’t mean as a manager you don’t need to do anything. Despite their ability to achieve and excel at everything they do, they still need support to continue thriving at work. Security guard companies don’t often recognize this and therefore do not put the effort into retaining their top talent until it’s too late. Eventually, it turns into a very or extremely challenging task for the managers. Which is why [...]
5 Ways Bad Customer Service Can Put You Out Of Security Guard Business
Customer service is one of the most critical aspects of a security guard business. It plays a critical role in retaining clients to extract more value from them over time. By delivering not only outstanding security services but also top-notch customer services, you can recoup client acquisition costs and cultivate a loyal client base. But often, in the process to grow the security guard business quickly, good customer service takes a back seat. And that’s how poor or no customer [...]
GuardsPro Reporting: Improving Traceability And Accountability
If you are a security guard company looking for ways to increase profitability and efficiency, begin with digitizing security guard reporting. However, without a functional reporting management system, security managers as well as the guards may lose a clear sense of direction. If you are looking for a guard tour system with powerful reporting software. Try GuardsPro guard tour system to gain complete control over this process. The GuardsPro reporting module makes it easier not only to create but also to [...]
How To Help Guards Maintain Better Work-Life Balance Using GuardsPro Scheduler?
Work plays a vital role in everybody’s life and there is no doubt about it. But, how it is balanced with personal life is of greater importance. Won’t you agree with us on that? This is why today we’d like to talk to you about how GuardsPro scheduler combined with the GuardsPro mobile app for security guards is designed to ensure they can maintain a better work-life balance. Pick And Choose Open Shifts An open shift is one of the [...]
How GuardsPro Ensures No Security Patrols Are Ever Missed?
Missed security patrols can hurt your reputation. You know that well, don’t you? In fact, it can take away your most faithful clients just like that. So, how do deal with such a grave problem you might not even have control over? It is a tough question to answer, know that, but definitely not something that can not be resolved. GuardsPro, the cloud-based security guard management platform is the one-stop solution, but how? That’s what you are going to explore now. Let’s [...]
10 Traits Of Poor Customer Service Security Guard Companies Must Steer Clear Of
Customer service is often the most overlooked part of a lot of security guard companies. However, it is crucial for gaining and retaining valuable clients. With one negative experience, you may lose not only your potential client but also an existing one. The good news is that in order to improve your customer service, you don’t have to completely redo your business model. When it comes to good customer service traits, professional security guard companies identify them. They don’t just [...]
A Guide For Security Patrol Guards To Enhance Problem-Solving Skills
A lot of companies today rely on their employees to handle unexpected challenges, identify persistent issues, and positively offer workable solutions. Security guard companies fit into the category of those companies perfectly. How? The job of successful security patrol guards is such that it essentially boils down to identifying and solving problems constantly and effectively on every client site. Not Good At Solving Problems? Cutivate This Skills To Become Better While every security patrol guard is tasked with some form [...]
GuardsPro Visitor Manager: Smart Way To Virtually Track Visitors & Vehicles
On-site visitor management is one of the most vital factors that are critical to the security of client sites. To ensure it isn’t overlooked, you need a digital visitor manager that enables you to manage all visitors and vehicles efficiently on any client site. You need GuardsPro guard tour system! GuardsPro’s visitor manager is a cloud-based solution. It helps register on-site visitors and vehicles and record their every movement. Thus, eliminating the need for traditional paper logbooks where human error [...]
What’s New In The Brand New GuardsPro Update?
GuardsPro is constantly rolling out new features and updates to tackle security guard management issues and improve your security guard operations seamlessly. In this release, we’ve added support for multiple points in the back-office processes, especially in GuardsPro Invoicer. Take the opportunity to familiarize yourself with the changes. GuardsPro 8.0.2 Update The following are new features in this brand-new update. Post Orders: Users can now effortlessly download PDFs of post orders and print them as and when needed. Policies & [...]
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