Customer Life Cycle: Quick Guide For A Private Patrol Company
The ultimate goal of every private patrol company is to move prospects through the sales funnel and convert them into new customers. But wait, it doesn’t end there. The private patrol company must take further actions to convert the existing customers into loyal brand advocates. In order to do that, you’ll need data about the entire lifecycle of your customer base. However, before moving on to the step of data collection, you need to understand the five different stages in [...]
Reasons You Should Follow The Proper Security Guard Patrol Procedure
Assigning security guards to patrol the facility of the client is one of the most effective methods of mitigating threats and responding to incidents. However, to be really effective in their patrol, your guards need to follow the proper security guard patrol procedures. Having and following the right patrol procedure can make a big difference for both your client as well as you. So, what are the tactics for a truly effective routine? Here are a few of the most [...]
10 Constructive Ways To Give Your Security Guards Feedback
Constructive feedback is the ultimate key to letting your security guards know how they are performing and what’s expected of them. Therefore, it automatically becomes a crucial part of supporting your teams’ learning and development. However, repetitive negative feedback can have a destructive impact on guard engagement. Therefore, for feedback to be constructive, it should be fact-based and solution-oriented. Deliver constructive feedback that is both powerful and productive to security guards using the following strategies. Don’t Wait Feedback is not [...]
7 Ways To Deal With Lazy Security Guards Effectively
Got lazy security guards who are not working to their full potential? You need to do something about it. Now. For it could be significantly impacting your company’s output and damaging your bottom line. Dealing with performance issues regularly might not be your security manager’s favorite part of the job, but it is one of the most important. Here’s how they can get started and make a mark: Keep Your Guards Engaged One of the biggest reasons that often security [...]
GuardsPro Time Off: A Smart Way To Manage Guard Leave Requests
When time off requests come in in the form of forgotten conversations or as a hastily written note left on the manager’s desk, keeping track of time off requests can create a huge headache for scheduling managers without an automated process in place. Free yourself from the cycle of traditional ways and tedious approval process with GuardsPro time off. It is an industry-leading solution for tracking paid/unpaid leaves for both security guards and security guard companies hassle-free. How Does it [...]
Guard Tour Reporting Software – The Benefits Of Real-Time Data For Incident Reporting
A security guard team fulfills various responsibilities, and completing incident reports is one of the most important ones. Informing a client of a fairly minor maintenance issue, getting the right information to the right people, and calling in an emergency situation is crucial to ensure that an issue does not get out of hand. Real-time data makes dealing with problems – big or small – easier. When your security guards have access to security reporting software, this helps them to [...]
Productivity Loss In Security Workforce: Prevalent Causes & Effects
Low productivity in the security workforce affects security workforce morale and hinders efficiency that in turn has a dramatic effect on the company’s profit margins. As a security guard company owner, you are the one responsible for establishing the right structure and culture to drive success. Take the first step in addressing low levels of productivity at your security guard company by understanding the reasons this issue has come up. Develop the solutions necessary like equipping your guards with the [...]
Top 5 features of an outstanding security guard management system
Security companies struggle to manage every task manually. With a growing number of security guards, managing client locations, patrolling routes, and shift timings are becoming harder and harder. If you are also familiar with this struggle, a security guard management system is the best solution for you. With the help of a security guard management software, the management or supervisor of a security guard company will be able to solve a lot of their issues. From sending immediate help during [...]
What Is A Security Guard Tracking System?
Security guard companies want more visibility, and this is where a security guard tracking system plays a vital role. It becomes much easier to manage your security guards with a security guard tracking system. A security guard company that has a system to track their guards means they have access to all the data needed on guard tours, geolocation information, checkpoint completion, and more. In the time of an emergency, security managers need to know the location of their team [...]
Avoid Bad Hire By Steering Away From These Security Guard Traits
In a world full of the latest technology, hiring security guard services is still one of the simplest solutions that business owners turn to secure their assets, employees, and property. Being highly effective and efficient, it is also the most economical way to add a human touch in the digital age. Every security guard, therefore, assigned should be a great fit to offer great security guard services. Hiring the wrong security guard can ruin your reputation. So, here’s everything you [...]
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