When you invest in a guard tour system, you will find out that the benefits outweigh the costs.
Security guard management with guard tour reporting software is becoming a standard practice among contractors. The main reason for this is the importance of accountability in the security industry. However, many companies choose not to use a guard tour system because of the cost. But if you do a quick cost-benefit analysis, you will understand that it typically costs less to operate a site with a guard tour system than it does without one.
Let’s explore three of the many reasons why you should use a guard tour system.
Less On-site Supervision
In order to meet the required standards outlined in your contracts, supervision of guards is essential. There are various aspects you need to observe and oversee, such as: Are patrols being completed on time? Are officers dressed in full uniform? Are critical areas secured? Are officers dressed in full uniform?
If you lack in supervision, you are increasing the risk of losing your contract. This is because, without effective supervision, you won’t meet the expectations of your customers.
However, investing in supervision doesn’t mean you have to hire more workforce. Guard tour reporting software enables the reduction of required manual supervision with the help of automated monitoring, alerts, and workflows. A guard tour system notifies you if an incident is logged or any scheduled patrols are missed. And, as you can log in from any place, any time, you can see if guards are on-site from your office, or another site, or any place else.
Guard tour software helps you manage more sites remotely, which reduces the supervisor labor costs as well as increases the profit margin on your contracts.
Improved Business Performance
Most security company executives have a good idea of top-line performance. However, those who don’t use a guard tour system have less knowledge about the more granular issues. And if these issues are left unaddressed, they can lead to lost customers eventually.
Guard tour system provides you the data that will help you answer questions, such as:
- Which sites have more issues?
- Which of the issues are most common?
- Are we complying with standard operating procedures or post orders?
- Which are the days when most issues occur, and what are they?
- Who are the guards underperforming regularly?
- Which patrol run is mostly missed?
These questions are important because their answer helps you recognize where to focus your time to improve performance as well as lessen the risk in your business. This data and evidence ensure your customers that you are continuously reviewing your performance and trying to improve it.
Automated Reporting Saves Time
Customers want reports to learn if they are getting the service they paid for. For this reason, in many cases, supervisors and managers need to pull together multiple data sources and manually compile that into a weekly or daily report. This can take an hour or more per week that you will need to spend on reporting for each customer you provide service to. For example, if you have 10 customers, that’s 10 hours of time per week which you could invest in more important activities.
So, wouldn’t it be great if there was a way to completely eliminate the time you spend on reporting? That is what a guard tour system does. It automatically logs all the activity of security for each site in real-time. A guard tour system also envelops the information into a client-friendly report and sends it in their inbox on a monthly, weekly, or daily basis. You will save a lot of time that otherwise you would have spent on supervision. And this will also help you deliver a better customer experience.
The abovementioned are some of the benefits that a guard tour system can offer your security business. Investing in a guard tour system results in faster growth, better performance, and better customer experience. Want to see how your security business can benefit from a guard tour system? Get started with Guardspro guard tour system’s 30-days free trial. Observe and manage your guard better.