How To Keep Up With Customer Service When Your Security Business Grows
Most people start security guard companies with two goals in mind. That is, to keep clients and their property safe and to make money while doing it. There gets a time when such firms expand because of good business. However, expansion does not mean that you should neglect customer service in pursuit of more business. On the contrary, the more your company grows, the more crucial customer service will be to your business. So, how do you make sure you [...]
What Are The Most Common Questions That A Company Asked Before They Hire Security Companies?
The process of hiring security can be one of the most sensitive for any organization or individual. As a result, the clients are generally very particular about the things they look for before they can hire security companies. Guardso offers security patrol solutions to such companies by designing security guard management systems that help to improve the services offered to clients. Here are three of the most common questions that private patrol companies tend to ask before they can hire [...]
How To Keep Your Security Guards Engaged Using A Guard Tour System
There is no denying the fact that human resource is a crucial investment. In the purview of security guard companies, it is important that the man-force is engaged and hence is able to achieve optimal levels of productivity and performance. A security guard who is always on time does his patrols without fail and gains positive feedback from the clients is definitely an asset to the business. Like any other employee keeping your security guards engaged with their duties takes efforts, but [...]
Why Your Security Guard must know all De-escalation Techniques
One type of security guard training that is often ignored is conflict resolutions. That’s because many security guard management companies do not realize the tremendous difference de escalation training makes in the workplace. Below, we will look at the benefits that such training has for customers, security guard companies and the general public. What makes de-escalation training a must-have conflict resolutions package for security guards? A Security Guard with De-escalation Training could save lives In the past, we have witnessed [...]
How To Make Sure That Your Security Guard’s Daily Activity Reports Meets The Industry Standard?
Security guards who work for the best security companies will operationally be required to write and produce daily activity reports (DARs) for their posts and respective assignments. This process is a standard operating procedure that has now become mandatory in the security patrol industry. There are very particular specifications that must be met in any DAR for it to be considered as having met the required industry standard, as advised by security expert Guardso. Guardso is a leading security patrol [...]
Guardso 2.5 Update – What Is New?
We want to thank all of our customers for providing great feedbacks and voting on new features for Guardso. For past 3 months, we had been working hard to release the new version of Guardso. Well, the time has come! we have just released Guardso 2.5 on Dec 9th which includes new features in our PPO Dashboard, and Guardso mobile app. New Features: Guardso Mobile App 2.5 iPhone NFC Support Add up to 5 images to reports Add video [...]
Private Patrol Companies Are Moving Their Operations To The Cloud. Are You?
An easy way to understand cloud computing is seeing it as computing services based on the internet. Rather than having applications on a physical computer, it is possible to operate applications using the internet. This form of technology has made professional services simpler to manage. Private patrol companies have benefited from cloud services immensely. In this article, we take a look at some of the advantages of moving your security guard management system to the cloud. Facilitating collaboration Cloud computing [...]
5 Ways Bad Security Guard Management Software Can Ruin Your Business
An effective security guard management system is now becoming a must-have for any serious security guard company and consequently, any business that employs the services of such. Conversely, poor security guard management software could actually spell doom for your business, whether a company that supplies security solutions or the end consumer of the same. Here are five ways that bad security guard management software can ruin your business, as advised by market leaders Guardso Systems. Poor accountability Good security management [...]
Top 10 Qualities Of Effective Security Guard That Make Them Stand Out
A security guard is likely to end up being the person who stands between some form of danger and you, as well as your family and/or property. It is therefore prudent that you carefully choose who to employ for this kind of work. Guardso System designs management systems for private security guard companies, to ensure that they can offer the most effective service for their clients. Individual security guards have access to an online application, which assists with the submission [...]
5 Things Your Security Guards Should Keep In Mind When Conducting Site Tours
Security guards need to understand their roles within a company so that they can conduct their work more effectively. As such, security guard companies should train their employees as to what to look for when they go out on security patrols. Below are some of the messages that every security guard should know concerning patrolling a site and making efficient use of their companies’ guard patrol system. To use a Guard Patrol System, You need to Know How it Operates [...]
5 Things To Consider When Hiring Unarmed Security Guards to Protect Your Business
A lot of factors come into consideration when you want to hire unarmed security guards companies to keep your business premises safe and secure. You look at whether you have the budget to get the service. You look at how much security you need based on your location. Questions like whether you need armed or unarmed security also pop up. Not sure where to begin when you are hiring unarmed security? Read on and find out. The Cost Security guard [...]
You need to Upgrade Your Security Guard Tour System after Reading This
Security guard management is much easier to do when you have a security guard tour system. It’s not that the systems do all the work that your security guards are supposed to. They don’t patrol sites or direct customers or ensure that no one breaks into a client’s offices in the middle of the night. On the contrary, a guardso security guard tour system will simply complement the work of security officers. They ensure that your guards can do their [...]
Benefits Of Good Security Guards: Why Some Companies Have Them And Why Others Don’t
The ideal security guards are not as hard to find as they used to be. These days, all clients have to do is look up a reputable security guard company online to find the right fit for their businesses. So, what should you do to ensure that your security guard company is among the best? And just what are the benefits of having good security guards? Read on to find out. The Benefits of Good Security Guards A guard who [...]
Five Reasons Clients No Longer Want Paper Reports From Security Guard Companies
Guardso has rapidly become the number one leading security guard app in the industry. Through its various features, it has brought efficiency to security guard companies in many ways. One of the features included is the online reporting. This allows guards to easily share reports with their supervisors and eventually with their clients. The types of reports submitted are incident reports, dialysis activity reports, task reports amongst others. With the increasing efficiency of the system, clients are no longer interested [...]
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