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Patrolling In Winter: Tips and Strategies For Security Guards To Stay Safe

Winter can be a challenging time for security guards. Cold temperatures, snow, and ice can make it difficult to stay warm and focused while on patrol. Additionally, hazardous conditions can make it harder to perform their duties effectively and stay safe. As a security guard, it's important to be prepared for the challenges that winter can bring. In this article, we will provide valuable tips and strategies for security guards to stay safe and perform their duties effectively while patrolling in the winter season. From staying warm and hydrated to [...]

By GuardsPro|2023-01-23T05:46:01+00:00January 20, 2023|Guard Safety And Wellbeing, Latest Articles|

No Client Of A Security Guard Company Want Paper Reports: Here’s Why

GuardsPro has rapidly become the leading security guard management platform in the industry. The sole reason behind it is the fact that with its numerous practical features, it has brought efficiency to security guard companies in many ways. The one feature most appreciated by every security guard company was and still is the online reporting software. GuardsPro allows the security guards to easily share reports with the back-office users, and eventually with the clients to view them online. All the guards need is GuardsPro mobile patrol app to share reports, [...]

By GuardsPro|2023-02-14T07:41:43+00:00December 30, 2022|Latest Articles, Security Guard Management|

10 Key Benefits Of Processes Automation Using GuardsPro

There are many advantages for a security guard company that chooses to implement automation into its day-to-day operations. It ranges from improving efficiency levels to boosting productivity, streamlining security operations and so much more. A solution like GuardsPro guard tour system enables you to do exactly that by allowing your back-office users as well as security guards to spend more time focusing on value-added services. Let’s go through a few of the top benefits of process automation using GuardsPro: Eliminate Repetitive Tasks Automated processes take care of the operations or [...]

By GuardsPro|2022-12-23T18:41:34+00:00December 23, 2022|Guard Management System, Latest Articles|

Customer Service Skills Every Dedicated Security Guard Must Possess

Being a dedicated security guard entails having a serious face throughout. However, they can also be fun and friendly too. An effective balance between your customer service skills and effective delivery of your protection duties makes your company’s profile soar. It is important for a dedicated security guard to keep this in mind at all times. The reason being the guard is the first and last face that a client sees as they walk in and out of any premises. In this article, we take a look at the customer [...]

By GuardsPro|2022-11-21T04:33:54+00:00November 18, 2022|Latest Articles|

Customer Service Skills Every Security Guard Company Needs To Thrive – Part 1

Customer service is the cornerstone of every customer experience. However, providing flawless service is not an easy task. No matter what you do, you are going to have to battlefront new customers. Which is why being able to deliver and exceed customer expectations can take a back seat in the fast-moving world of sales and marketing. But, hey! Not on our watch. It is possible to turn things around for your dedicated security guard company. Here’s how: Know Your Services Comprehensive knowledge about the service that your security guard company [...]

By GuardsPro|2023-02-05T17:26:15+00:00August 5, 2022|Customer Service, Latest Articles|

Ensure Promised Security Service from Your Security Provider

When you're ready to invest in security services, you want to be sure you're getting the best possible value for your money. Who wouldn't want that? Your investment's return is influenced by the quality of security provider you select. But it's also impacted by how you work with them and the expectations you set. Don't just let your security partner take the lead - stay involved and express your needs. Find out about your options together. Here are six ways to ensure that you are getting the best security service [...]

By GuardsPro|2022-06-22T03:43:13+00:00June 14, 2022|Customer Service|

Optimize The Time Of Your Security Guards With Security Guard App

Most managers focus on improving the efficiency of their back-office team in order to streamline the work of their security guard company. There’s no denying that improving this area is vital, but optimizing the time of your security guards is also essential. Many security companies use security guard management apps, and they have experienced a powerful positive impact. These apps increase guard accountability and streamline many tasks associated with guard patrols, which helps to optimize time for your entire security team. This enables a security guard company and its manager [...]

By GuardsPro|2022-06-22T03:46:23+00:00May 26, 2022|Industry Trends|

Security Guard Scheduling Software Is A Must: Here’s Why

Attendance and scheduling are at the core of any security guard company. However, ensuring attendance and managing schedules takes a lot of time and effort. Security guard scheduling software can help you do this part faster and more efficiently. Once you start using security guard scheduling software, you will see results fast. Keep reading to understand the benefits of security guard scheduling software. Receive Insights Security guard scheduling software provides vital and profound insights regarding your security guards to help you ensure quality service and continual service improvements. Saves Time [...]

By GuardsPro|2022-05-03T16:21:14+00:00May 3, 2022|Security Guard Management|

Repeat Vs Loyal Security Guard Customers: Spotting The Difference

Every customer is crucial for a security guard company with the aim to grow, expand, and reach a more comprehensive audience every day. What’s more important than that, than acquiring new security guard customers is to have them come back for more security guard services. The customers you already have are the most profitable, and they are worth all your time and effort to keep them around. However, the catch here is that most security guard companies often confuse those repeating security guard customers with the loyal ones. We sure [...]

By GuardsPro|2022-04-08T01:57:36+00:00April 7, 2022|Customer Service, Latest Articles|

Importance Of Real-Time Alerts For A Security Guard Company

When it comes to providing security guard services, real-time alerts play an important role. It makes the job easier for employees, the security guard company and helps to resolve incidents in a timely manner, which results in client satisfaction. Security managers need to handle many tasks day in and day out, but the primary concern is always security. A client always wants to have the confidence that his facility and resources are safe from threats. And that is why the ability to alert your client in real-time is very important [...]

By GuardsPro|2022-04-06T08:41:01+00:00April 6, 2022|Guard Tour Features|

Customer Life Cycle: Quick Guide For A Private Patrol Company

The ultimate goal of every private patrol company is to move prospects through the sales funnel and convert them into new customers. But wait, it doesn’t end there. The private patrol company must take further actions to convert the existing customers into loyal brand advocates. In order to do that, you’ll need data about the entire lifecycle of your customer base. However, before moving on to the step of data collection, you need to understand the five different stages in the customer life cycle and why it’s critical. The infographic [...]

By GuardsPro|2021-12-29T20:42:36+00:00December 31, 2021|Latest Articles, Sales & Marketing|

10 Constructive Ways To Give Your Security Guards Feedback

Constructive feedback is the ultimate key to letting your security guards know how they are performing and what’s expected of them. Therefore, it automatically becomes a crucial part of supporting your teams’ learning and development. However, repetitive negative feedback can have a destructive impact on guard engagement. Therefore, for feedback to be constructive, it should be fact-based and solution-oriented. Deliver constructive feedback that is both powerful and productive to security guards using the following strategies. Don’t Wait Feedback is not only a strong way of promoting security guard engagement but [...]

By GuardsPro|2022-01-24T12:08:12+00:00December 28, 2021|Latest Articles, Security Guard Training|