Latest Articles

GuardsPro Back-Office Dashboard: Streamlining Security Guards Operations

Despite the rapid growth of the security guard industry, security guard companies still face numerous challenges while managing their security workforce. Incomplete reports, overscheduled guards, and lack of live communication are just a few examples that make the job challenging on a daily basis. Fortunately, a security guard management system like GuardsPro is helping empower security guard companies of all sizes to run more efficient security operations. How? Watch the video below to learn more about GuardsPro back-office dashboard and how it simplifies your on-site operations. https://www.youtube.com/watch?v=Vm5LPjtWweo With GuardsPro, you’re [...]

By GuardsPro|2022-03-09T07:33:18+00:00March 9, 2022|Guard Tour Features, Latest Articles|

How To Convert Your Security Service Customers Into Brand Advocates?

The security guard industry is saturated, and competition is at an all-time high. So, what are you doing to build long-term relationships with your existing security services customers? To gain their trust, to provide a unique value that encourages them to turn into your brand advocate and help attract new customers? Here are the top 5 strategies you need to start implementing today to achieve your goals seamlessly. Focus On Customer Service Focus on delivering exceptionally personalized customer service. The reason being delivering adequate customer service nowadays is not enough. [...]

By GuardsPro|2022-03-09T07:08:21+00:00March 4, 2022|Latest Articles, Sales & Marketing|

How To Gain Optimal Performance From Average Security Guards

Every security company consists of top performers and average performers. And there is another group that causes issues at the bottom. Making the top performers succeed is naturally easy, and letting the poor performers go isn’t hard either. But what can you do about your average guards? Your average security guards are valuable to the success of your business as they are hard workers. They are capable of getting the job done. However, in order to perform at their best, they probably require a little extra motivation or managing. Here [...]

By GuardsPro|2022-03-03T18:37:43+00:00March 3, 2022|Latest Articles, Security Guard Management|

Benefits Security Guard Companies Drive From Geofencing

Chances are that you are already using a guard tour system. But does that guard tour system have the capability to help improve your security guard services, centralizing the key security guard management processes? Most importantly, does it have the geofence feature you are looking for to define a virtual fence around a geographical location using GPS? If not, try GuardsPro. A lot of security guard companies are reaping the benefit of incorporating it into their security guard operations. How? Let’s take a look. Ensure Compliance Management It’s true that [...]

By GuardsPro|2022-02-21T06:11:21+00:00February 19, 2022|Guard Tour Features, Latest Articles|

GuardsPro: The Leading Security Guard Management Platform

GuardsPro is the leading security guard management platform trusted by hundreds of security guard companies to manage their security operations across the globe. Using it you can add multiple clients and provide them access to GuardsPro client web portal to gain live insight into the on-site activities, check reports and schedules online. While the security managers using the GuardsPro back-office dashboard can add multiple guards in the system, track their live location, access reports and logs, assign dispatch calls, communicate via multimedia messenger, create and share professional estimates and invoices, [...]

By GuardsPro|2022-02-23T06:04:11+00:00February 11, 2022|Guard Tour Features, Latest Articles|

How To Avoid No Call, No Show Using GuardsPro Scheduler?

What's No Call, No Show? When an employee fails to show up for work without notifying the employer, supervisor, or the manager in advance, that is called a no call, no show. And when that happens, the managers are put in the stressful and unnecessary process of finding someone to cover their shift. It often affects the performance of the entire shift and leads to a poor customer experience. So, how do you deal with this serious offense - especially a security guard who does it again and again? We’re [...]

By GuardsPro|2022-01-24T11:50:38+00:00January 21, 2022|Best Articles, Guard Tour Features, Latest Articles|

How Bad Reviews Can Help You To Improve Your Private Patrol Business?

No private patrol business wants a bad review or a negative comment on their website or social media channel for something they have worked so hard to achieve. But there is no way around it. Even the most well-known businesses get them from time to time. That’s simply because it is not possible to create a product or service that meets the needs of every single customer that comes your way. If your private patrol business is experiencing a ton of negative reviews, the good news is that there is [...]

By GuardsPro|2022-02-21T06:28:58+00:00January 14, 2022|Best Articles, Latest Articles, Sales & Marketing|

Why Choose GuardsPro Security Guard Management System?

GuardsPro is the leading security guard management system trusted by hundreds of security guard companies to manage their security operations across the globe. This powerful combination of web and mobile-based security guard management systems was built to provide real-time insights into the on-site activities so you get a better understanding of what’s going on. Using it, your team can easily add multiple clients and their post sites while further providing them access to GuardsPro Client Web Portal to check the reports and schedules online. Your team can also add multiple [...]

By GuardsPro|2022-01-09T20:25:12+00:00January 8, 2022|Best Articles, Guard Management System, Latest Articles|

Customer Life Cycle: Quick Guide For A Private Patrol Company

The ultimate goal of every private patrol company is to move prospects through the sales funnel and convert them into new customers. But wait, it doesn’t end there. The private patrol company must take further actions to convert the existing customers into loyal brand advocates. In order to do that, you’ll need data about the entire lifecycle of your customer base. However, before moving on to the step of data collection, you need to understand the five different stages in the customer life cycle and why it’s critical. The infographic [...]

By GuardsPro|2021-12-29T20:42:36+00:00December 31, 2021|Latest Articles, Sales & Marketing|

10 Constructive Ways To Give Your Security Guards Feedback

Constructive feedback is the ultimate key to letting your security guards know how they are performing and what’s expected of them. Therefore, it automatically becomes a crucial part of supporting your teams’ learning and development. However, repetitive negative feedback can have a destructive impact on guard engagement. Therefore, for feedback to be constructive, it should be fact-based and solution-oriented. Deliver constructive feedback that is both powerful and productive to security guards using the following strategies. Don’t Wait Feedback is not only a strong way of promoting security guard engagement but [...]

By GuardsPro|2022-01-24T12:08:12+00:00December 28, 2021|Latest Articles, Security Guard Training|

7 Ways To Deal With Lazy Security Guards Effectively

Got lazy security guards who are not working to their full potential? You need to do something about it. Now. For it could be significantly impacting your company’s output and damaging your bottom line. Dealing with performance issues regularly might not be your security manager’s favorite part of the job, but it is one of the most important. Here’s how they can get started and make a mark: Keep Your Guards Engaged One of the biggest reasons that often security guards give for being disengaged is lack of work. Well, [...]

By GuardsPro|2022-01-24T12:09:55+00:00December 17, 2021|Latest Articles|

GuardsPro Time Off: A Smart Way To Manage Guard Leave Requests

When time off requests come in in the form of forgotten conversations or as a hastily written note left on the manager’s desk, keeping track of time off requests can create a huge headache for scheduling managers without an automated process in place. Free yourself from the cycle of traditional ways and tedious approval process with GuardsPro time off. It is an industry-leading solution for tracking paid/unpaid leaves for both security guards and security guard companies hassle-free. How Does it Work? With the GuardsPro guard tour system’s powerful scheduler, actively [...]

By GuardsPro|2022-01-24T12:12:34+00:00December 10, 2021|Best Articles, Guard Tour Features, Latest Articles|