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Poor Customer Service Traits Security Guard Companies Must Avoid

Customer service is often the most overlooked part of a lot of the security guard companies that is crucial for gaining and retaining valuable clients. With one negative experience you may lose not only your potential client but also an existing one. The good news is that in order to improve your customer service, you don’t have to completely redo your business model. When it comes to good customer service traits, professional security guard companies know how to recognize them. They don’t just stop there. To further add value to [...]

By GuardsPro|2021-06-06T09:53:18+00:00April 30, 2021|Customer Service, Latest Articles|

8 Classic Website Mistakes Security Guard Companies Make

Digitizing your security guard business and taking it online was the best decision even taken to achieve your business goals, correct? But ever wondered, what follows it to keep on track to achieve greatness? Maintenance. A website needs regular maintenance, and that takes time and some serious effort. It is one of those factors that is going to make or break what you want to achieve. But, how often is that talked about? In order to help you ensure that your website looks good at all possible times and you [...]

By GuardsPro|2021-02-10T04:55:03+00:00February 10, 2021|Latest Articles|

4 Tactics Small Security Guard Companies Use To Build Customer Loyalty

Working hard to grow your customer base, there’s nothing wrong with it. However, it is also crucial to remember the value behind customer retention and brand loyalty. The reason being it is one of the most difficult things to attain. Security guard companies often go above and beyond to treat their best the best. If you are looking for more powerful ways to create and keep up customer loyalty, consider implementing a few of these strategies. Solve Their Biggest Problems In order to solve the customer’s biggest problem, which is [...]

By GuardsPro|2020-10-27T08:47:52+00:00October 25, 2020|Latest Articles, Sales & Marketing|

5 Things Security Guards Should Keep In Mind When Conducting Site Tours

Security guards need to understand their roles within a company so that they can conduct their work more effectively. But for that, the security guard companies should first take the initiative to train them as to what to look for when they go out on security patrols. Shared below are five important things you should ensure your security guards keep in mind when conducting site tours. Operate Guard Patrol System Effectively Using a guard patrol system has become the new normal in the security guard industry. Which is why all [...]

By GuardsPro|2020-08-17T13:08:19+00:00August 14, 2020|Latest Articles, Security Guard Training|

Challenges Security Guard Companies Are Facing Due To Covid-19

COVID-19 is a pandemic that has hit businesses in every single sector and area hard. The security guard industry that had been immune to such situations in the past is facing its share of challenges financially. Thus, forcing the security guard companies to change their ways of managing the workforce and the way security services are delivered to better serve the clients and changed security needs. Here’s a list of a few challenges and ways Guardso guard tour system can help you over them. Increased Number Of No Shows Security guards [...]

By GuardsPro|2020-06-20T17:48:59+00:00June 20, 2020|Industry Trends, Latest Articles|

Rebranding Announcement: Guardso Will Be Called GuardsPro

Something huge has been on the horizon for quite some time. Now that we are close to the official launch of the Guardso guard tour system updates, we are super excited to announce to everyone that the highly anticipated rebrand is going to finally take place! Guardso will be called GuardsPro! In 2017 we began building Guardso, a SaaS-based security guard management platform designed to disrupt the security guard industry positively and later launched it for small to medium-sized security guard companies online. The idea behind it was simple then, [...]

By GuardsPro|2021-09-03T11:38:00+00:00March 13, 2020|GuardsPro Updates, Latest Articles|

How Should Security Guard Companies Measure Brand Awareness?

Brand awareness is typically defined as the familiarity your target audience has with your security guard company’s brand. If your prospective clients have no idea that you exits, it will be pretty difficult for them to employ your security guard services. Which is why successful security guard companies ensure not only to focus on increasing their brand awareness but also measuring it. After all, it’s not enough to put in huge efforts and then not know if they are working or not. So, for all the security guard companies out [...]

By GuardsPro|2020-05-27T05:06:15+00:00December 31, 2019|Sales & Marketing|

How To Stay In Shape While Working As A Newly Hired Security Guard?

A newly hired security guard by almost every security guard company is expected to be physically fit for the job and possess some other crucial security guard qualities. Though there is no mandatory fitness test, no one would still want to hire a security guard who won’t be able to fulfill the basic duties. A newly hired security guard of a security guard company is expected to walk miles while patrolling on a client site to having the strength to simply stop a suspect from leaving the premises, and much [...]

By GuardsPro|2020-05-27T05:07:55+00:00November 29, 2019|Security Guard Training|

Top 10 Qualities Of Effective Security Guards That Make Them Stand Out

Security guards are likely to end up being the ones who stand between some form of danger and your clients, their families, as well as their properties. It is therefore highly recommended that you carefully choose your security guards based on certain characteristics or skills that will give them a competitive edge over other patrolling guards of security guard companies. Shared below is a list of standard characteristics that’ll help make your security guards stand-out from the rest. 1. Integrity Skills can be acquired, but integrity is almost impossible to [...]

By GuardsPro|2020-05-27T05:11:58+00:00October 30, 2019|Security Guard Training|

How Patrol Guard Tour System Can Benefit My Business?

A patrol guard tour system is a business tool that has a positive impact on every aspect of security patrol operations. From guard performance, team communication to client retention, a guard tour system complements and magnifies your effort. The results are a better-synchronized management and engaged security team. A major concern for security companies is the safety of data. Guardso understands how important the confidentiality of data is and so it offers a patrol guard tour system with 256-bit encryption with a secure layer to protect your data. It [...]

By GuardsPro|2018-04-27T09:57:27+00:00March 17, 2018|Guard Tour Features|

How To Keep Up With Customer Service When Your Security Business Grows

Most people start security guard companies with two goals in mind. That is, to keep clients and their property safe and to make money while doing it. There gets a time when such firms expand because of good business. However, expansion does not mean that you should neglect customer service in pursuit of more business. On the contrary, the more your company grows, the more crucial customer service will be to your business. So, how do you make sure you retain clients and at the same time grow your security [...]

By GuardsPro|2018-04-13T11:28:24+00:00January 17, 2018|Customer Service|

5 Things Your Security Guards Should Keep In Mind When Conducting Site Tours

Security guards need to understand their roles within a company so that they can conduct their work more effectively. As such, security guard companies should train their employees as to what to look for when they go out on security patrols. Below are some of the messages that every security guard should know concerning patrolling a site and making efficient use of their companies’ guard patrol system. To use a Guard Patrol System, You need to Know How it Operates Using a guard patrol system is fast becoming a norm [...]

By GuardsPro|2018-04-13T11:49:38+00:00November 3, 2017|Security Guard Training|