security guard reports Archives - Blog | Security Guard Management System

How To Choose The Right Customer Service For Your Private Security Company?

Quality customer service is one of the most crucial components of any private security company. Isn’t it? It can either make or break your company’s reputation. In fact, it is one of the best ways to impress first-time security service buyers. Which is why to provide the best customer service to your customers, you should first be aware of the types that can be incorporated into your private security company. If you aren’t aware of what they are, then here’s your chance to explore the different types of customer services. [...]

By GuardsPro|2020-05-27T05:23:12+00:00July 25, 2019|Customer Service|

4 De-Escalation Techniques Every Guard On A Private Patrol Needs To Know

The job of private patrol guards is to merely observe, report through security guard reports, and call the police if a crime occurs in their presence. The last thing they should do while encountering a non-compliant or violent subject is to apply an objectively reasonable level of force to stabilize the situation. Though even when the law varies from state-to-state, the only time it can be justified anywhere is while making a citizen's arrest. Which is why not only the private patrol guards need to understand why they must know [...]

By GuardsPro|2020-05-27T05:22:10+00:00July 18, 2019|Security Guard Training|

Do You Want To Boost Your Guards Customer Service Skills? Use Guard Patrol System!

Customer service skills aren’t just meant for every support employee to wow the customers that they interact with on a daily basis. They are also essential for all those employees interacting with customers in one way or the other. Take a closer look at the job a security guard entails, and you’ll realize, he is no different. So, what is it that you can do to boost their effective customer service skills? We’ll say, try a guard patrol system. But, why, is that you’re wondering? If yes, we have three [...]

By GuardsPro|2020-06-24T08:56:30+00:00October 8, 2018|Customer Service|

Guard Tour Reporting Software: What Is Watch Mode Log And How To Put It To Best Use?

We’ve all heard, how it’s the little drops that make the mighty ocean. Guardso, the modern guard patrol tour system similarly is made of a number of features. Modules that have been efficiently consolidated into one easy to use platform to make the life of every person involved much simpler. One such important aspect of the guard patrol tour system no guard can do their job without, is guard tour reporting software. So, today we are going to concentrate on watch mode feature incorporated under it and clear all your [...]

By GuardsPro|2020-06-24T09:02:18+00:00September 28, 2018|Guard Tour Features|

Master The Fundamental Ways Of Tweaking Your Security Guard Patrol

Millions of security guard patrols are executed every single day. But, what makes every single one of them successful is what lies behind it, a security guard patrol system. From security guard reports to security guard tracking, they’re all an essential part of it. So, the best way to master the fundamental ways of tweaking security guard patrol lies in the system itself. Are ready to know how? 1. Persistently Reviewing The Security Guard Patrol System The first and the foremost fundamental way of tweaking your security guard patrol is [...]

By GuardsPro|2018-08-17T03:50:24+00:00June 25, 2018|Security Guard Management|