There is no denying the fact that human resource is a crucial investment. In the purview of security guard companies, it is important that the man-force is engaged and hence is able to achieve optimal levels of productivity and performance. A security guard who is always on time does his patrols without fail and gains positive feedback from the clients is definitely an asset to the business.
Like any other employee keeping your security guards engaged with their duties takes efforts, but it is not difficult. Let us have a look at the 5 ways you can achieve this:
Training:
Training is a quintessential attribute of a good security guard that shoots up his capability to another level. But a security guard’s job might involve a range of situations such as emergencies or confrontations wherein he may be in immediate need of external help. In such situations, using a guard patrol system like Guardso is fast becoming a norm. To keep up, all security guards should be trained and taught how to use the system efficiently when they go on patrol.
Also, a private tour system allows the clients to give their feedback and opinions concerning the service. This feedback helps the guards be cautioned and trained better.
Supervising:
Supervision aims at creating accountability for the security guards towards their assigned patrol duties. The absence of which is likely to mean that the loopholes will be exploited and there are more chances of non- performance. This is where a guard private tour system comes handy, security guards can check in at the required points seamlessly while the supervisors can find out which guard is checked in at what site, if they are performing the right tasks and conducting tours regularly as well as submitting reports on time. Hitches, if any are immediately highlighted and corrective action is taken.
Awarding:
Trained security guards have an easier time operating surveillance machines leading to better performance on site and better feedback from the clients. Apart from monetary rewards, celebrating small victories goes a long way to boost the morale of the guards. Positive reinforcement creates a positive impact on the level of engagement of security guards in their duties. When the guards are shown that their efforts are recognized and appreciated, this, in turn, creates loyalty.
Security Patrol App:
Use of a security makes the job easier for the security company, guard as well as the client.
Guardso allows you to view reports submitted by your security officers from different posts, waiting for paper reports. When every task happens in real time the chances of deflection from duties are considerably reduced.
Efficiency in posting orders:
Clarity of command boosts the chances of better performance. A private tour system provides the convenience of efficiently allocating tasks and ensuring that there is no ambiguity regarding site tours of each security officer. Additionally, if there is an immediate need to shuffle the tasks, this is possible in real time thus cutting the chaos in communicating the change to every guard individually.
A security guard who is engaged in his duties not only achieves his targets better but also brings the positive feedback from the customers creating loyalty towards your business. With features like GPS location, in-app check-ins/outs, detailed reporting, Guardso is the right choice for any security guard company.
