Latest Articles Archives | Page 7 of 16 | Blog | Security Guard Management System

Customer Service Skills Every Security Guard Company Needs To Thrive: Part 2

Customer service is an essential aspect of any business and security guard companies are no exception. A security guard company’s success is dependent upon its ability to provide high-quality customer service to clients and potential clients. In this blog, we will discuss more customer service skills every security guard company needs to thrive. View the first part of customer service skills every security guard company needs to thrive here. Effective Communication Effective communication is the cornerstone of providing excellent customer service. Therefore, it is crucial to communicate clearly, leaving no [...]

By GuardsPro|2023-02-05T17:24:27+00:00February 3, 2023|Customer Service, Latest Articles|

A Guide For Security Guard Company To Maximize Winter Safety For Guards

Winter patrols can be challenging for security guards, as they must contend with harsh weather conditions, reduced visibility, and increased hazards. Therefore, it is crucial for every security guard company to take steps to help their guards stay safe and comfortable while on patrol during the winter months. How? If that's what you're wondering, in this article, we will provide valuable tips for your security guard company to ensure that. Providing Proper Training Every security guard company should provide training on how to stay safe while patrolling in winter weather [...]

By GuardsPro|2023-01-29T15:18:06+00:00January 27, 2023|Guard Safety And Wellbeing, Latest Articles|

Patrolling In Winter: Tips and Strategies For Security Guards To Stay Safe

Winter can be a challenging time for security guards. Cold temperatures, snow, and ice can make it difficult to stay warm and focused while on patrol. Additionally, hazardous conditions can make it harder to perform their duties effectively and stay safe. As a security guard, it's important to be prepared for the challenges that winter can bring. In this article, we will provide valuable tips and strategies for security guards to stay safe and perform their duties effectively while patrolling in the winter season. From staying warm and hydrated to [...]

By GuardsPro|2023-01-23T05:46:01+00:00January 20, 2023|Guard Safety And Wellbeing, Latest Articles|

GuardsPro Guard Tour System Updates 2022 In Review

Throughout the year, we at GuardsPro launched new ways to let you start operating your security guard company by streamlining your security guard operations. And as GuardsPro guard tour system scaled and evolved to help you stay more connected while sharing data across multiple channels seamlessly in real-time, so did our community. With robust new modules, enhanced new features, and various improvements to automation, you now have even more opportunities. Sign up for a 30-day free trial if you already don’t have an account to experience it by trying it [...]

By GuardsPro|2023-01-09T04:57:02+00:00January 5, 2023|Industry Trends, Latest Articles|

No Client Of A Security Guard Company Want Paper Reports: Here’s Why

GuardsPro has rapidly become the leading security guard management platform in the industry. The sole reason behind it is the fact that with its numerous practical features, it has brought efficiency to security guard companies in many ways. The one feature most appreciated by every security guard company was and still is the online reporting software. GuardsPro allows the security guards to easily share reports with the back-office users, and eventually with the clients to view them online. All the guards need is GuardsPro mobile patrol app to share reports, [...]

By GuardsPro|2023-02-14T07:41:43+00:00December 30, 2022|Latest Articles, Security Guard Management|

10 Key Benefits Of Processes Automation Using GuardsPro

There are many advantages for a security guard company that chooses to implement automation into its day-to-day operations. It ranges from improving efficiency levels to boosting productivity, streamlining security operations and so much more. A solution like GuardsPro guard tour system enables you to do exactly that by allowing your back-office users as well as security guards to spend more time focusing on value-added services. Let’s go through a few of the top benefits of process automation using GuardsPro: Eliminate Repetitive Tasks Automated processes take care of the operations or [...]

By GuardsPro|2022-12-23T18:41:34+00:00December 23, 2022|Guard Management System, Latest Articles|

Automate Your Back-Office Management Using GuardsPro

For your back-office users to be happier and clients more satisfied, it’s crucial to manage your security guard business efficiently. To do that and more, there is no better way than to automate back-office processes. Which is why we've built GuardsPro back-office dashboard with exactly that in mind. Its most obvious advantages include a boost in productivity and a reduction in the risk of human error significantly. So, what processes can your security guard company automate using GuardsPro guard tour system's back-office dashbaord, and how? Let’s take a look, shall [...]

By GuardsPro|2022-12-19T04:31:04+00:00December 16, 2022|Guard Tour Features, Latest Articles|

GuardsPro Invoicer: Transforming Billing To Enhance Client Experience

If scaling your business sounds like an impossible task to accomplish, begin with streamlining your invoice processing. GuardsPro invoicer will help you efficiently generate invoices and keep track of financial information along with achieving that increase. Getting started with the GuardsPro Invoicer is easy! It is a smart software built within the GuardsPro guard tour system to decrease the workload of back-office users. It not only enables them to create professional-looking invoices in a matter of seconds but also estimates. Estimates come in handy when creating a proposal for clients. [...]

By GuardsPro|2023-02-14T07:46:52+00:00December 9, 2022|Guard Tour Features, Latest Articles|

GuardsPro Payroll: Streamlining Payroll Processing Hassle-Free

After delivering great security guard services, a major concern for a lot of security guard companies is to ensure their security guards are paid in a timely and accurate manner. And for that, we at GuardsPro have a simple yet effective solution just for you. Presenting, GuardsPro Payroll, an easy-to-use online software built with the guard tour system to automate your payroll process. With GuardsPro Payroll make your payroll processing simpler and faster. Timesheets automatically update based on scheduled shifts, confirmation, no-shows, and check-in/out allow doing just that, so you [...]

By GuardsPro|2022-12-05T10:31:24+00:00December 2, 2022|Guard Tour Features, Latest Articles|

It’s Official: The New GuardsPro Updates Are Here

A new version of the GuardsPro back-office dashboard, guard mobile app, and client web portal is now available. In this release, we’ve majorly updated the vehicle patrol module of the GuardsPro guard tour system on all platforms. It will enable the admins to take more control of the vehicle patrol operations, security guards to be more accountable, and clients to view vehicle patrol reports and do so much more. Take the opportunity to familiarize yourself with the brand-new updates. Back-Office Dashboard Updates Vehicle Patrol: Creating a schedule right after creating [...]

By GuardsPro|2022-11-25T18:27:00+00:00November 25, 2022|GuardsPro Updates, Latest Articles|

Customer Service Skills Every Dedicated Security Guard Must Possess

Being a dedicated security guard entails having a serious face throughout. However, they can also be fun and friendly too. An effective balance between your customer service skills and effective delivery of your protection duties makes your company’s profile soar. It is important for a dedicated security guard to keep this in mind at all times. The reason being the guard is the first and last face that a client sees as they walk in and out of any premises. In this article, we take a look at the customer [...]

By GuardsPro|2022-11-21T04:33:54+00:00November 18, 2022|Latest Articles|

5 Ways Bad Customer Service Can Put You Out Of Security Guard Business

Customer service is one of the most critical aspects of a security guard business. It plays a critical role in retaining clients to extract more value from them over time. By delivering not only outstanding security services but also top-notch customer services, you can recoup client acquisition costs and cultivate a loyal client base. But often, in the process to grow the security guard business quickly, good customer service takes a back seat. And that’s how poor or no customer service at all starts impacting the overall profitability of the [...]

By GuardsPro|2022-11-06T17:31:34+00:00November 4, 2022|Customer Service, Latest Articles|