There are a variety of factors that can decide the effectiveness of your security guard tracking system like, the ease of scheduling, reporting mechanism, and data management. The ability to do all this in real-time reigns supreme. A real-time guard tour system can work wonders to accelerate your business growth by addressing accountability issues and improving the quality of security services offered. Not choosing a real-time guard tour system can have implications.
So, let us dig a bit deeper to know what “real-time” means for a security guard tracking system and why have we placed it on top in the list of deciding factors of the effectiveness of a security guard system:
1. Improved Accountability
Enhanced accountability means better guard performance and improvement in the bottom line. A real-time guard tour system allows on-site movement tracking along with inactive flags for sites and guards. Geofence additionally allows building virtual perimeters to make the authorized area and notify the managers of violations instantly. When the field staff supervision is accurate, the chances of skipping checkpoints on the patrol route are negligible.
2. Powerful Analytics Tool
A reporting module is an efficient part of a security guard tracking system. It allows the security guard manager to easily view the tracking history of an entire day to know the exact location of the guard. Additionally, site-specific incident reports and field reports for a custom time range that are presented in an easy-to-understand pre-analyzed chart format cut down the administrative time. This helps to stay abreast with the performance of the security team and site status.
3. Real-Time Monitoring And Reporting
It helps when you get accurate and real-time updates to know when the guards manually check-in and out of a particular site using their mobile patrol app. Geofence, on the other hand, automatically allows the guard to check-in and out on-site while immediately notifying the manager. Using the same real-time guard tour system and its mobile patrol app, the guard can also submit reports from the site with images, videos, & audio files and the manager gets notified on report submission.
4. Instant Data Availability And Centralized Monitoring
A security guard system ought to be equipped with a real-time feature. This makes sure that the data is securely updated on the cloud database in real-time. Once that’s done, this data can be accessed by an authorized entity only. Thus, making it instantly available on any device but with secure access. Further, a centralized dispatch center can manage, update, and access data removing communication lags.
5. Increased Security Staff Protection
In case of emergencies, there is no scope for assumptions. A real-time guard tour system makes sure that the security staff is always traceable on-site even when the guards are not near their vehicles. The accurate on-site location allows the dispatch center or the security guard manager to instantly summon external aid to the site. Similarly, the panic button, a new addition to Guardso real-time guard tour system, if pressed long enough can instantly notify admin as well as guards checked in on the same post site of the live location of the guard who pressed it.
6. Guaranteed Schedule Compliance
The security manager spends time in scheduling daily patrol tours, and noncompliance means disregard to team effort and unprofessionalism. On-site movement tracking is a major deterrent to such discrepancies. The security guard tracking system should allow the supervisor to monitor check-in/out, missed checkpoints in real-time to reconcile deviations from the schedule. If your security guard system lacks real-time updates on patrols and reports, it’s time you upgrade.
Make sure you choose a security guard system equipped with a real-time feature. This will make sure your organization, on-field security staff, and the clients can reap the most out of your investment.