1. Communication With The Team

To be able to communicate effectively with the security guards is one of the greatest challenges most security managers face. Which is why it is important that they understand the communication dynamics on their team. As the quality of communication with their team can impact the level of trust. So, finding ways that work best for the team can strengthen how they work together.

2. Guide, Develop, & Motivate The Guards

The most important role that security managers often play in an organization is to guide, develop, and motivate their team. It’s important because what security guards seek in their workspace is not just compensation. They seek a competitive but nurturing environment, trust & recognition from their security managers, and work that allows for personal & professional growth.

3. Managing Team Performance & Accountability

Security guard management system as that of Guardso is making it easier for the security managers to not only manage their team remotely but also enhance their performance & address accountability. Since they can monitor every activity of the guards on-site, it helps them to give honest & accurate feedback to further improve the performance & overall security services. This otherwise would have been a herculean task with a scope of them being biased.

4. Delegating Tasks Without Micromanaging

Delegating tasks is every security manager’s most crucial responsibility. They need to ensure the right security guards with the right skills are assigned to the right place and at the right time. Today, the security guard management system effortlessly allows security guard tour scheduling without the need to micromanage. Security managers can update post orders live or even chat with the security team in real-time, and do so much more.

5. Hiring, Downsizing, & Retaining Guards

High-security guard turnover can become an issue for a lot of security guard companies. Which is why the trick in hiring the right person for most security managers lies in understanding how a guard will actually perform. For that, they should not limit themselves to just interviews but go beyond that. When the time comes to let someone go or ensure the best talent is retained, the security managers should know the exact reason and encourage transparency.

6. Managing Workforce Remotely

The job of security managers today is such that they should possess the ability to effectively manage their whole team from a remote location. All a security guard management system can do is provide real-time information from post-sites. What security managers do with that information is what matters the most. How they communicate with the team to ensure clarity despite any obstacles is their major responsibility.

7. Responding To Security Incidents

Apart from remotely managing the security team, the job of security managers is also to ensure every security incident is responded to appropriately on client sites. The reason why it is a challenging task for most security managers is because only on the basis of real-time security guard incident reports sent by guards, they need to identify & help address issues before they turn into larger conflicts. Therefore, they should be able to perform effectively despite any limitations.

Be it security guard tour scheduling or helping guard respond to security incidents appropriately, security managers play a vital role in a security guard company. Without their presence & their skills, despite various challenges, it’s not possible to deliver outstanding security services. Value them!

The post Challenges Security Managers Face While Managing Their Workforce appeared first on Blog | Security Guard Management System | Guardso.

It is a tough question to answer, know that, but definitely not something that can not be resolved. Guardso guard tour system is the one stop solution, but how? That’s what you are going to explore now. Let’s get started, shall we?

1. Open Shifts And Shift Confirmation

Open shift & shift confirmation feature of Guardso is the simplest ways of all to ensure guards don’t miss scheduled mobile security patrols. How? Allowing managers to create patrol shifts that are open to all guards. The guards can view them on their guard tour mobile app and choose as well as confirm the shift they want to work. Once that’s done, the manager instantly gets notified of the confirmation.

And in case no guard confirms an open shift, the manager can go ahead & assign it a specific guard ensuring the shift is executed. Therefore, not only does this feature provide an equal opportunity to guards but also encourage them to become accountable without letting the pressure get to them.

2. Real-time schedule/shift changes

No matter how good of a planner you are, you will need a security guard tour scheduling software like Guardso to eliminate the chances of losing paper schedules. You’ll need it to instantly change scheduled shifts and to inform the same to the guards using in-app real-time notifications.

They are sent to the guards on their Guardso guard tour mobile app allowing them to check even when they are on the move, so they don’t miss their mobile security patrols. Guardso with its easy to publish/unpublish shifts feature seamlessly allows it even when scheduling is on autopilot or have been done weeks in advance. What more can you ask for?

3. Ability to clock-in only on the site

Need yet another amazing way to ensure your guards don’t miss mobile security patrols ever? Use Guardso guard monitoring system to make sure the guards clock in only from the post site at the scheduled time than from anywhere else. This will allow you to find out the exact time and the location of the guards in real-time. Any delay or missed mobile security patrols will immediately be notified for you to take appropriate actions.

4. Real-time notifications on shift delay

Real-time notifications can turn into a real-time lifesaver for the management, no kidding. Guardso’s security guard tour scheduling software allows the managers to receive them the moment mobile security patrols are missed by the guards. In case of an unavoidable absence, the software allows the manager to easily find replacements and assign the shifts to other guards so the work never stops.

Click here to know the benefits of using QR codes in security patrolling systems!

5. Pinpoint A Guard Checked-In On Map

Pinpointing a guard on a map who’s checked-in on a post site doesn’t mean he can’t miss essential checkpoints. It’s the reason why Guardso guard monitoring system allows location mapping using GPS tracking as well as geofencing to enhance field visibility. Additionally, it helps addressing accountability to discourage missing patrol sites. Any violations or inactivity is flagged & brought to the notice of the management immediately.

6. Ability To Scan Every Checkpoint

Missed mobile security patrols can still be fixed with the help of a security guard tour scheduling. But, how do you propose to fix guards missing essential checkpoints? We suggest conducting Guardso in-app create-able QR or NFC tag guided site tours. Guardso’s guard tour mobile app is all a guard needs to scan them to check in/out and to complete the tasks. Thus, eventually improving the overall on-site performance and audit capabilities.

How do you plan to ensure your guards never miss mobile security patrols ever? Comment below to let us know.

The post How To Ensure Scheduled Mobile Security Patrols Aren’t Missed By Guards? appeared first on Blog | Security Guard Management System | Guardso.

If you are wondering what more can a security guard company ask for? Try Guardso’s open shift feature if your guard tour management system still hasn’t got one. It’s one of the new trends in security guard scheduling that are here to stay. And given below are the top 4 reasons to have this feature in your guard tour management system.

1. Allow The Guards To Choose The Shift They Want To Work
Are the guards asked about the shift they want to work before security guard tour scheduling is done? Of Course not, right? In fact, there are days when over and over again the same guards are scheduled just because they are more qualified and experienced than others. Thus, not giving others the chance to explore that they might have never experienced before.

Having an open shift feature incorporated into the scheduling module of a security tour management system can bring a full stop to such practices. Thus, giving the guards the flexibility they deserve, to select and confirm the shift they want to work right from the mobile patrol app installed on their smartphone. Additionally, letting them experience different post-sites is an added benefit.   

2. Help The Guards Confirm Shifts In Advance
Giving security guards the freedom to choose the shift they want to work using guard tour management system’s open shift feature doesn’t mean the management will have no control over the process. In fact, the security manager is the one who has the power to initially define the types of shift for the guards from regular to open.  

When a security guard selects the shift that’s open and confirms it, notifications to multiple people are sent including the client. So they can rest assured that the guard will be available at the scheduled site on time. But, remember once an open shift is confirmed a security guard cannot undo it.

3. Works To Significantly Enhance Security Guard Accountability
Guardso’s security guard tour scheduling software works to streamline not just the security operations of a security guard company but also to improve the overall accountability. And, it begins the moment the security guards are allowed to select the shift they want to work so that they show showing up on the scheduled site to do the job with utmost sincerity.

There cannot be any better way than using a guard tour management system to help the guards become more accountable. Letting them have their way with it can show how much the management trusts them. Even when there are other ways to do so, it’s the perfect way to initially encourage them without letting them feel pressured to do the job perfectly.

4. Security Manager Can Operate This Feature From A Single Page
Instead of looking for an all-in-one solution like Guardso guard tour management system, a lot of security guard companies usually end up using multiple software to manage security operations. That process often gets so complicated that it begins to affect every little thing managed by the security manager. And fun fact, a lot of them might not have even included a software allowing them to use open shift feature.

Guardso, on the contrary, is the perfect guard tour management system equipped with multiple modules capable of being operated from a single page that is just a click away from the main menu. The open shift feature in Guardso is available under the schedule module from where the manager can keep track of all the open shifts pending as well as the ones confirmed.

The process under-scheduling to create an open shift is simple, but to believe it you’ll have to give guardso a try.

The post Reasons Why Your Guard Tour Management System Should Have Open Shift Feature appeared first on Blog | Security Guard Management System | Guardso.

1. Enhance The Client Experience To Increase Loyalty & Advocacy

Client experience is one of the most important tools for boosting loyalty as well as advocacy. To do so, you have to listen and respond to your clients immediately. In the security industry, what most of the clients desire is a great security service and all the relevant data regarding the service provided to them.

A guard tour client portal module of a security company software is designed in such a manner that it gives the clients easy access to all the critical information and reports. In its own unique way, the guard tour client portal enhances the experience and satisfaction of the clients, erasing the chances of losing them to the competition.

If your clients are demanding in nature, use this opportunity to incorporate a security company software with a guard tour client portal to your advantage. If you’re still wondering how to retain your customers for longer periods of time, this might be it.

2. Deal With Your Problems Without Passing Them To Your Clients

Businesses, irrespective of the industry are highly complicated. One has to rely on a number of factors, such as security guards, a security company software, etc to deliver the best security service to the clients. But, when either one of these factors negatively impact the work, it becomes easier to toss the hands in the air and explain to the clients that it wasn’t your fault.

Instead, why not deal with the problems faced regarding security guards or the company’s security software yourself? If a security guard is running late or doesn’t show up, have a contingency plan ready using security guard tour scheduling to do whatever it takes to keep your commitments. If your security company software is lacking features that are costing you your clients, try a new one with features as per industry standards.

Guardso, for this very reason, provides 15 days free trial upon signing up. In fact, a live online demo is always on the table for the clients to avail. So, don’t make your issues your client’s issues. On the contrary, assure that all their concerns get resolved in a timely manner.

3. Deliver A Little Extra With A Touch Of Surprise & Delight

Client experience in the security industry is not just all about how efficiently a security company software is utilized. How well are the security guards scheduled using the security guard tour scheduling feature? Or, how accurate the tracking system along with the reporting module is? Though, these do make a lot of difference but, getting a little extra than expected, who wouldn’t love that?

Guardso security guard management system allows adding post orders beforehand, which are specific instructions for the security guards from the clients to follow, while on patrol. What extra a security company software allows to do is, add additional tasks as requested by the clients for the security guards in real time.

Mobile patrol app used by the guards on the job instantly notifies them to accomplish the task assigned with accuracy. Once done, a separate notification and a report are sent to the management which the client can also access from the guard tour client portal.

Gaining new clients is a lot of hard work, but keeping the ones you’ve already got happy should be your priority.

The post 3 Hacks To Use Security Company Software To Boost Client Loyalty & Growth appeared first on Blog | Security Guard Management System | Guardso.

Now, all that matters is how smartly you utilize the technology to your advantage. All it requires is you staying up-to-date on the latest trends in security guard scheduling. Are you ready?

3 Security Guard Scheduling Trends To Try Right Now:

• Transparency In Security Guards Availability

The first step towards getting security guard tour scheduling right begins with the availability of your security guards. Traditionally, it required talking to the security guards, so that a timetable of the current commitments and capacity can be generated. But, today, with smarter technology all around, security guards are being handed over the responsibility for updating their availability. All this can be done with the help of a single security guard mobile app.

Guardso’s open shift feature, in particular, allows the guards to choose the shift they want to work, providing them the extra flexibility. Whereas, shift conformation additionally ensures that guards will be on duty which gives the employer extra confidence and reassurance. Not quite believable, right?

• Keep A Check On Trends

Since you’ll already be aware of the availability of your guards, you’ll need to begin asking questions to understand the trends your private patrol company has been following consistently over time. For instance, on which days are you constantly understaffed compared to others? Who are the employees who usually fail to show up on time or doesn’t even bother to appear at all? How many hours were scheduled and actually worked?

All this data can be delivered at your fingerprints only if you have the right security guard tour scheduling module integrated into the perfect guard tour system at your disposal. It’s all you can ever ask to keep a check on the trends in order to schedule for or against unforeseen situations. This can ensure you schedule smartly, putting the right people in the right place. Thus, additionally ensuring to keep your security guards accountable, always.

• Empower Your Employees By Posting Schedules In Advance

Back in the days, the hardest part for the security guards was about having an unpredictable schedule that made them feel out of control. On the contrary, today, a security guard mobile app is capable enough to let them take the reigns of scheduling the shift they want to work in their hands. Not only this empowers them but, makes them a lot more responsible towards their job.

Though, if you’re still going to forecast your staffing needs for the next month without using a security guard scheduling module, make sure you begin building an appropriate schedule. The sooner your security guards know about it, the sooner you’ll be able to know the potential conflicts that’ll need your attention. Using a security guard management such as Guardso can help eliminate this incredibly painful process of repetitive scheduling overall.

Scheduling is not complicated and can be simplified. The question is how are you going to do it?

The post New Trends In Security Guard Scheduling That Are Here To Stay appeared first on Blog | Security Guard Management System | Guardso.

The long list of challenges does not end here. It’s a new beginning towards efficiently utilizing the guard tour patrol system for an overall improvement in the efficiency of the shifts. The only way to accomplish it is to know how your guard tour patrol system can make a difference.      

• Get Started with the Best

Any security guard company in the country, not believing the key to their success is through scheduling the right security guards to the right shifts, is so utterly wrong. Security guard tour scheduling is the key foundation to managing those tricky security guard hours. Yet, too often, security guard companies find themselves paying unnecessary overtime expenses. You don’t have to work that way.

You don’t even need to store your client and guard information on separate programs. Guardso, the best security guard scheduling software can bring about a more streamlined approach towards this essential part of the daily security operations. From managing your security guards to eliminating overtime scheduling, all you need to do is explore the possibilities. And in the meanwhile understand, how to efficiently utilize security guard system’s powerful scheduling module.

• Schedule Shifts Intuitively

Completing guard assignments is a back office staff’s toughest job which often takes several hours, each week. What’s worse and rather more time-consuming than that is coordinating client shift needs with every guard’s time-off requests. But, with Guardo’s security guard scheduling software, where all data is effortlessly and efficiently consolidated into one easy to use platform, you can get that extra burden off your staffs back.

Not only will it allow your back office staff to quickly see which shifts require to be filled, but also the security guards available to take the shifts. In case, it still sounds too much work, open shift feature of Guardso allows the security guards to choose which shift they want to work. As multiple live notifications, all this information is sent directly to the dashboard or inbox to improve the efficiency of your back office staff. Thus, helping your security guard company savor greater productivity and save a lot of money.

• Monitor It all In Real-Time

Properly organizing and scheduling security guard’s shifts through a security guard tour scheduling system is not what only matters. After all guard’s performance has an important part to play. Your clients won’t be concerned about how efficient your scheduling is. What will matter to them is how decently the security guards fulfill their responsibilities when they show up on their sites.

So, the all-in-one, Guardso guard tour patrol system takes a step further by enabling guard tour monitoring during the shifts. It makes use of GPS real-time tracking to automatically track the position of the security guards on-site. As a result, one can rest assured of the safety of their guards as well as the accuracy of the reports sent in. With an increased level of accountability, guards are more likely to perform their duties as expected.

Managing security guard hours at every step may seem over the top, but the key to making a significant difference to your company’s success lies in it. Further, by simply improving the overall performance of your company’s staff and reducing unnecessary overtime expenses, can deliver a praiseworthy result to your client and help grow your business far easily.

The post Implementing Guard Tour Patrol System To Efficiently Manage Tricky Guard Hours appeared first on Blog | Security Guard Management System | Guardso.