Streamlined Guard Assignments:

You’ll be able to assign site tours, tasks, post orders, and checklists right when assigning guards to post sites. This update consolidates the process, so there’s no need to jump between different sections of the platform, saving time and ensuring guards are fully prepared from the start.

Enhanced KPI Tracking and Reporting:

A new KPI module allows you to define daily, weekly, or monthly performance targets for activities like incident reports, site tours, checklists, and tasks. You can track performance trends visually and even receive automatic email reports. It’s now easier to monitor and improve guard and site performance in real-time.

Improved Post Site Overview:

The Post Site section is getting a facelift, offering a more intuitive layout with a map, key stats, and integrated activity updates. Plus, you can now edit financial details (pay rates, charge rates) directly within each post site profile, streamlining management.

User-Friendly Navigation:

The updated dashboard provides a more streamlined, intuitive user experience. With easy toggling between modules, better filtering options, and customizable reports, managing your guards, KPIs, and post sites will be more efficient and transparent.

Conclusion: Get Ready For A More Efficient GuardsPro Experience

With these exciting new updates, GuardsPro continues to evolve into an even more powerful tool for security management. From the streamlined guard assignment process to the introduction of KPI tracking and improved post site management, these changes are designed to improve your overall operational efficiency and help you make more informed decisions.

As we prepare to release these features, we’re confident that they will enhance your experience with GuardsPro and make managing your security operations easier than ever before. Stay tuned for the official release, and get ready to take full advantage of these new capabilities!

The post Exciting New Features In GuardsPro Back-Office Dashboard 9.2.0– A Sneak Peek Before Release appeared first on Blog | Security Guard Management System | Guardso.

Visitor Manager: Effortless Visitor And Vehicle Management

You can now easily add visitors and vehicles directly within the Client Portal. This new feature allows permission-based access for users to manage visitor data and vehicle entries. This functionality can be customized via the BOD Client Portal settings for admins.

Post Orders: Empower Your Team With Permission-Based Post Order Creation

The Client Portal now lets users with appropriate permissions create post orders directly from the dashboard. This feature streamlines task assignment and can be controlled via the BOD settings under the Client Module.

Dispatcher Module: Dispatching Made Easy

The Dispatcher Module is now available in the Client Portal, allowing you to add and manage dispatchers directly from the platform. Permissions can be controlled from the BOD under the Client Module, providing flexibility and security.

Post Sites: Duplicate Tasks, Site Tours, And Checklists

Managing recurring tasks is simpler than ever. The Post Sites menu now offers an option to duplicate tasks, site tours, and checklists, making it easy to create new entries without starting from scratch.

Policies & Documents: Targeted Assignments Based on Guard Skills

With this update, you can now assign policies and documents (P&Ds) based on specific skills, departments, or selected guards. Previously, P&Ds were assigned to all guards by default. Now, you can select individual guards for precise assignments. If no guard is selected, the P&D will be assigned to all guards.

Post Orders And Policies: Track Acknowledgments

You can now view a complete list of all guards—whether they have acknowledged post orders or are still pending acknowledgment. Previously, only acknowledged guards were shown, but now both statuses are visible, ensuring better tracking.

Client Portal Access: Admin Management Made Simple

Managing admin roles just got easier. Admins can now designate users as admins directly from the Client Portal settings. Simply navigate to the three-dot menu under Client – Client Portal to make this change.

Reports: Enhanced Filtering And Flagging

We’ve enhanced the Reports section with several new features:

• Flagged Reports Filter: Now you can easily filter and view flagged reports alongside approved and pending ones.
• Reason for Flagging: Add specific reasons when flagging reports to provide more context.
• Severity Level Filter: You can now sort reports by severity level, making it easier to prioritize tasks.
• Generate Link for Reports: Create shareable links for reports with customizable link validity options. Access this feature via the three-dot menu in the report section.
  

Post Orders And Policies: Save As Draft

You can now save post orders and policies as drafts in the GuardsPro Back-Office Dashboard. This allows for further review and editing before finalizing the documents, helping reduce errors and improve accuracy.

Dispatcher: Email And Link Generation

We’ve added two new features to the Dispatcher module:

• Email Dispatcher Entries: You can now email dispatcher entries directly from the platform.
• Generate Dispatcher Links: This feature allows you to generate dispatcher links with customizable validity options, improving communication and task tracking.
  

Shift Templates: More Flexibility In Scheduling

The Shift Templates feature has been enhanced to provide greater flexibility. When publishing a shift template, you’ll now see:

• Shift Template Details: This now includes options to select a start date and custom dates from a dropdown.
• If you select custom dates, you can now choose multiple days from the calendar, making scheduling even more efficient.
  

Login Page: New UI Design

We’ve updated the login page with a fresh new design, providing a more user-friendly and modern interface for quick access to your GuardsPro Back-Office Dashboard.

Single Sign-On: Simplified Login Process

We’ve improved the Single Sign-On (SSO) feature. You can now log in to your account with a single click using either your Microsoft or Google credentials, making access faster and more secure.

Two-Factor Authentication: Enhanced Security

Security is a top priority! The 2FA feature now supports both SMS/text messages and authentication apps. You can download an authenticator app (either mobile or as a browser extension) to generate verification codes for added protection.

Post Site Settings: Disable Security Team Contact Sharing

Under the Post Site settings, there is now an option to disable security team contact sharing. This feature provides greater control over your data sharing preferences.

Reports: Enhanced PDF & Excel Formatting

We’ve upgraded the report export functionality, including changes to PDF and Excel formats. These updates provide a more polished look for exported reports and better formatting overall.

Activity/Filter: Separate Incident And Standard Reports

In the Activity filter, you can now differentiate between incident reports and standard reports, providing better filtering and more focused views of your activities.

Parking Contact & Visitor Manager: New Labels For More Information

New labels have been added to both visitor profiles and parking contacts for more detailed information and improved tracking.

Past Payroll: Bulk Deletion For Past Payroll Entries

You can now select multiple payroll entries and delete them at once, simplifying the process of clearing past payroll records and keeping your system up to date.

Conclusion

These GuardsPro Back-Office Dashboard updates bring greater control, security, and efficiency to your operations. From enhanced visitor and post order management to improved reporting and payroll features, these tools are designed to save you time and streamline your workflow.

We’re dedicated to providing you with the best tools to manage your operations efficiently. If you have any questions or need assistance using the new features, don’t hesitate to reach out to our support team.

Stay tuned for more updates—there’s always more to come!

The post Introducing GuardsPro Back-Office Dashboard 9.1.0: Boosting Security And Efficiency With New Features appeared first on Blog | Security Guard Management System | Guardso.

Revolutionary Vehicle Patrol Route Management

Managing vehicle patrols is now easier with the ability to drag and drop post sites in the Back-Office Dashboard. Changes made will automatically reflect in the mobile app, ensuring that your team always has the most up-to-date route information.

Control Over Security Team Visibility

The new setting in the Back-Office Dashboard allows you to show or hide the security team list based on the “allow_security_team_contact_sharing” setting. This adds flexibility and control over which team members can access certain information.

Logout Button Now On Sidebar

The logout button has been moved to the sidebar menu, making it easier and more intuitive to log out of the app  navigating through settings.

Clock-In Alerts Based On Geofence Timing

Clock-in alerts now trigger 15 minutes after clock-out, giving users time to reset between shifts. This improves shift management without overwhelming your team with constant alerts.

Download All Shifts To Calendar

Users can now download multiple confirmed shifts directly to their calendar with a long press on the scheduler. This feature saves time by eliminating the need for manual calendar entries.

Emergency Contact Information In Profile

Emergency contact details are now displayed in the profile screen, ensuring that security officers can access vital information quickly in case of an emergency.

Idle Alerts With Push Notifications

New idle alerts notify users if they’ve been inactive for too long. The push notifications redirect them back to the app to keep the team engaged and operations running smoothly.

Crash Fixes For Stability

All previous crashes logged in Firebase Crashlytics have been addressed, improving app stability and ensuring smoother performance without interruptions.

Final Thoughts

The GuardsPro 8.1 update is a huge leap forward in streamlining security operations. From more flexible route management to improved team visibility and emergency contact access, these new features provide better control, efficiency, and communication. Whether you’re managing a security team from the back office or working on the ground, this update ensures that your experience is smoother, faster, and more intuitive.

Ready to take your security operations to the next level? Update your GuardsPro app today and enjoy these enhanced features designed to make your job easier and more efficient. The future of security management is here, and it’s brighter than ever!

The post GuardsPro 8.1 Update: Boosting Security Operations With Key Features appeared first on Blog | Security Guard Management System | Guardso.

Keeping a check on the system’s efficiency, regularly assessing its performance, asking yourself and your guards if it is meeting your security standards, and tracing its impact on guards’ productivity help you in running successful security operations. We’ve described several parameters below that will help you determine if your security guard management system is doing a good job for your organization.

Here’s how you can assess the efficiency and effectiveness of your security management system

A User-Friendly Interface

We believe that protecting a site is so much more than just being awake in the dead of night and conducting patrols. Keeping your senses sharp, being alert every minute, and focusing on the smallest incident that occurs on-site comes in the job’s description. So, your guards should focus entirely on the site’s safety instead of managing tedious tasks like documenting reports manually or making shift schedules.  While choosing a security guard management system, you should opt for software that automates and simplifies these processes, enhancing your guards’ productivity.

Incident Reporting And Real-Time Monitoring

Incidents occurring on-site are inevitable. From break-ins and thefts to parking disputes turning ugly or a streetlight not working, every little incident needs to be formally recorded by guards. A guard management system that shares accountability and some responsibility with the security team proves to be ideal for optimal security operations. A monitoring system that allows effective incident reporting and generates detailed analysis reports aids in boosting the site’s overall security. Comprehensive reporting bridges the gaps in security. Live tracking guards and accessing their movement history puts you in place to address the question, “Where was your guy?” in case of an incident.

Sharing Accountability

Installing CCTV cameras and intercoms on site doesn’t really help much once an incident has occurred. And yet completely doing away with the traditional methods of managing security is not the solution which is why security guards haven’t run out of employment. The major differences being the accountability and incident response of security guards overpowers the surveillance in case of emergencies. 

Feedback From Users

Regular feedback from on-field security personnel as well as the back-office users is invaluable in figuring out areas that need improvement. Their experiences with the system and insights about what’s working and what’s not offer critical responses to its strengths and weaknesses. Taking their criticism into account would only help in pinpointing vulnerabilities in your security operations and address them in an efficient manner. 

Evaluating Effectiveness

A security guard management system is a collaboration between security guards and the new technology to optimize the site’s protection against threats. To inspect its potency, regular assessments need to be conducted. Evaluating the system’s usability, functionality, impact on security operations and improvement in the security guard’s productivity helps you determine if your security guard management system aligns with your security requirements

By delving into these areas, you can ascertain whether your guard management software is for you or not. If it’s not, then we have the perfect solution for you.

GuardsPro To The Rescue!

At Guardspro, we take pride in maintaining transparency with our clients. Our user-friendly software streamlines security operations, simplifying creating and submitting reports on the go. It also facilitates activities monitoring, and live tracking of guards on site and even empowers you to plan their patrol routes so you remain in control despite not being present on site.

The post How To Know If Your Guard Management System Is Up To Par With Your Security Needs? appeared first on Blog | Security Guard Management System | Guardso.

Provide Opportunities For Professional Development

Providing security guards with opportunities for professional development, such as training programs, certifications, and industry event access, can effectively increase their morale. When a security guard company invests in the professional growth of its workforce, it demonstrates that it values their contributions and is dedicated to helping them achieve their career aspirations.

Recognize And Reward Good Performance

A simple and effective way to boost morale is by recognizing and rewarding good performance, such as offering verbal recognition, small bonuses, or a heartfelt thank-you note. By acknowledging the hard work and dedication of your security guards, you demonstrate that you value and appreciate their contributions, which helps to create a positive and supportive work environment.

Foster A Positive Work Environment

Fostering a positive work environment is crucial for boosting the morale of security guards. This entails providing comfortable break areas, offering healthy snacks or beverages, and organizing engaging team-building exercises or fun activities. By doing so, a sense of community and belonging can be established within the security workforce.

Encourage Communication And Feedback

Encouraging open communication and feedback is a great way to boost morale and demonstrate that you value the opinions and ideas of your security guards. Regular check-ins, suggestion boxes, and anonymous feedback surveys are some ways to achieve this. By giving your security guards a voice, you help create a sense of ownership and investment in the company’s success.

Provide Opportunities For Advancement

Offering opportunities for advancement within the organization can be a great way to boost morale. This can include promotions, additional responsibilities, or even cross-training opportunities. By giving your security guards a clear path for career growth, you help to create a sense of purpose and motivation.

Offer Flexible Scheduling

Creating a flexible work schedule can boost morale by demonstrating that the work-life balance of security guards is valued. This flexibility may involve telecommuting, flexible work hours, shift exchanges, predefined weekly availability, or job-sharing. By meeting the unique needs of each security guard, a supportive and adaptable work environment is established.

Provide Regular Performance Feedback

Regularly providing performance feedback to security guards can help to boost morale by providing them with a clear understanding of their strengths and areas for improvement. This can be achieved through regular performance evaluations, coaching sessions, or informal feedback conversations. By supporting the growth and development of your security guards, you demonstrate your appreciation for their efforts and dedication to their success.

Provide Adequate Resources And Equipment

Providing your security workforce with the necessary resources and equipment to perform their job can help to boost morale by showing that you value their safety and wellbeing. This can include things like proper uniforms, protective gear, and even access to technology or software like GuardsPro guard mobile app. By investing in the tools and resources your security guards need, you show that you are committed to their success.

Create Opportunities For Team-Building

To enhance morale, it’s important to create opportunities for team-building that promote camaraderie and teamwork among your security guards. This can be achieved through various activities, such as team outings, volunteer events, and regular team-building exercises. By encouraging your security guards to build strong relationships with each other, you foster a supportive and collaborative work environment.

Offer Competitive Compensation And Benefits

Offering competitive compensation and benefits is essential to boosting morale by showing that you value the hard work and dedication of your security guards. This can include things like competitive salaries, health insurance, and retirement benefits. By providing adequate compensation and benefits, you create a sense of financial security and stability for your security workforce, which can help to boost morale.

Conclusion

Boosting the morale of workforce is essential to creating a positive and productive work environment. But, it doesn’t have to be expensive. By investing in their professional development, recognizing and rewarding good performance to offering competitive compensation and benefits, you can create a culture of engagement and motivation among your security guards. Implementing these cost-effective strategies can not only boost morale but also improve retention rates, increase productivity, and enhance the overall success of your security guard company.

The post Making The Most Of Your Security Workforce: How To Boost Morale Without Breaking The Bank appeared first on Blog | Security Guard Management System | Guardso.

So, in this article, we’ll explore why quality internal communication is essential for a security guard company.

Ensure Safety and Security

The primary responsibility of a security guard company is to provide safety and security to its clients. Effective communication between security guards and management ensures that all parties are aware of the latest security protocols, policies, and procedures. In an emergency situation, clear communication is crucial to ensure that the security guards are prepared to handle the situation effectively. A lack of communication can lead to chaos and confusion, making it challenging to address the situation promptly.

Enhance Productivity

Quality internal communication also helps to enhance productivity. When management communicates expectations clearly and effectively, security personnel are more likely to meet and exceed them. On the other hand, when communication is unclear or nonexistent, employees may not know what is expected of them, resulting in a decrease in productivity. This can lead to missed deadlines, lower quality work, and ultimately impact the company’s bottom line. 

Build Stronger Relationships

Effective communication helps to build stronger relationships between management, security guards, and clients. When communication is clear and transparent, it fosters trust and confidence in the organization. Clients are more likely to feel secure knowing that their security needs are being taken seriously, and security guards are more likely to feel valued and supported by management.

Improve Employee Morale

Quality internal communication can also help to improve employee morale. When management communicates effectively, it helps employees to feel valued and included in the organization’s decision-making process. This can lead to a more positive work environment, which in turn can lead to increased job satisfaction, better employee retention rates, and improved employee performance.

Mitigate Risks

Effective communication can help to mitigate risks associated with security breaches. When management communicates the latest security protocols and procedures, it helps to ensure that security personnel are aware of the latest threats and are prepared to handle them effectively. This can help to prevent security breaches, which can be costly in terms of both financial and reputational damage.

Fosters Organizational Culture and Values

Quality internal communication can help to foster the organizational culture and values within the company. When management communicates the company’s values and vision clearly, it helps to ensure that all employees are aligned with the company’s mission. This can lead to a more cohesive and effective team that is working towards a common goal.

Foster a Culture of Continuous Improvement

Effective communication can help to foster a culture of continuous improvement within the organization. When management communicates openly with security guards, it helps to create an environment where feedback is valued and acted upon. This can lead to a more innovative and forward-thinking company that is always looking for ways to improve and stay ahead of the competition.

Breaks Down the Distance Barrier

In today’s globalized world, many security guard companies operate across different regions and time zones. Effective communication can help to break down the distance barrier and ensure that all employees are on the same page, regardless of their location. This can help to improve collaboration and teamwork, leading to better results for the company as a whole.

In conclusion, quality internal communication is critical for a security guard company. It helps to ensure safety and security, enhance productivity, build stronger relationships, improve employee morale, mitigate risks associated with security breaches, and much more. By investing in quality internal communication, security guard companies can improve their overall performance, increase profitability, and achieve long-term success.

How GuardsPro Guard Tour Help To Communicate Effectively?

Effective communication is crucial in any security operation, and GuardsPro’s guard tour system is designed to help security guard companies communicate more efficiently and effectively. GuardsPro’s features allow for clear and concise communication between guards, supervisors, and clients, ensuring that everyone is on the same page and able to respond quickly to any situation.

1. Post Order: One of the key features of the GuardsPro guard tour system is post order, which provides security guards with clear instructions on how to carry out their duties effectively. This helps to ensure that guards are aware of their responsibilities and tasks, enabling them to perform their duties more efficiently. Watch the video to learn how to add post order on GuardsPro back-office dashboard now.
2. Passdown: Additionally, GuardsPro’s passdown sharing feature allows guards to communicate important information to their colleagues who will be taking over their shift, ensuring that nothing is missed and continuity of service is maintained.
3. Docs & Policies: GuardsPro also allows for the sharing of docs & policies, which is essential for maintaining consistency and adherence to the company’s standards. Security guards can have all the necessary information at their fingertips, enabling them to respond promptly to any situation always following company policies.
4. Messenger: Real-time communication through GuardsPro’s messenger feature is another valuable tool for effective communication. Guards can share information about incidents, and report any suspicious activity, ensuring that everyone is on the same page and able to respond quickly and efficiently. This feature also enables clear communication between guards and their supervisors, which is essential for the effective management of security operations.
5. Watch Mode: GuardsPro’s watch mode for video creation is another innovative feature that enables guards to create videos even when they are not checked in at a site. This feature is particularly useful for documenting incidents that occurred outside of a guard’s shift. By creating videos, guards can provide more detailed information to their supervisors and clients, helping to ensure that everyone has a clear understanding of what happened.
6. Reports: Finally, GuardsPro’s custom-created reports provide a detailed overview of everything that is happening on-site. These reports include detailed information about incidents, patrols, and any other activities that occur on-site. By sharing these reports with clients and supervisors, guards can ensure that everyone is aware of what is happening on-site and can take appropriate action if necessary.

In conclusion, GuardsPro guard tour system is an excellent tool for effective communication in security operations. Its features provide guards with clear instructions, enable efficient communication between guards, supervisors, and clients, allow for detailed reporting and documentation of incidents, and facilitate passdown of important information. By using GuardsPro, security guard companies can communicate more efficiently and effectively, improving the overall quality of their service.

The post Why Quality Internal Communication Is Critical For Security Guard Companies? appeared first on Blog | Security Guard Management System | Guardso.

Technology has changed the way incidents are reported with GuardsPro guard tour system leading the way. Equipped with a web and mobile patrol app, it is simplifying reporting.

Security guards need to pay attention to details and include the following things to ensure they are delivering quality daily activity reports that meet the industry standards.

Start And End Time Of The Shift 

The first and the most important part of creating the perfect daily activity report begins the moment you check-in on the client property. It is important that DARs reflect the actual time of starting the shift than when it was supposed to. Don’t round off the figures as it can create a wrong impression on the clients and make things worse if this doc makes it to the court.

To eliminate the scenarios where a daily activity report can be manipulated, GuardsPro guard tour system comes to rescue. Its mobile patrol app allows security guards to check-in/out of client site live and notify the back-office users instantly.

While the geofence feature of GuardsPro prevents the security guards from checking-in unless they are physically present on-site, leaving no scope for manipulation.

Descriptive Activity Details 

Believe it or not, finding the right balance between providing relevant and detailed information of tasks completed on-site is a real struggle for every guard. But, truth be told, they must include who, what, when, where, and why of every activity performed.

It lets the back-office users and clients, who aren’t present on-site, to supervise on-site activities and make sure the guards were actually active throughout their shift.

Despite being detailed, clients should be able to easily go through the reports in a glance and quickly find important information. In case, clients have specific requirements that will require special reports, GuardsPro guard tour system allows the back-office users to customize them by defining the specific criteria.

Jargon-Free Language

A daily activity report should be written by the security guards keeping the reader in mind. After all, these reports aren’t just meant to be read only by the back-office users. There are some codes and abbreviations suitable for communication between the security team members, but not when a client is going to read through the same report.

Since they aren’t aware of the jargon used in the industry, it can easily confuse them. Which is why it’s highly recommended that security guards refrain themselves from using such language. It’s important they keep it simple and factual. Opinions and speculations should not become part of daily activity reports but details of sensitive areas of the property should be included, without showing off their vocabulary.

Photo, Video, And Audio Files

A few years ago, when paper reports were the only way to know what happened on-site, there was no way to prove the facts jotted down on the reports. But, today technology has bestowed upon us the opportunity of adding a photo, video, or even audio file to add more value to the reports. They help clients to get a better insight into the situation to provide instructions for taking appropriate actions.

All a security guard needs is a smartphone and install GuardsPro mobile patrol app to get started. To add credibility, it timestamps every photo, video, and audio file shared.

Unusual Occurrence On-Site

While much may not be happening on the site daily, but whenever any unusual activity is spotted on site, it must be reported. Do include the details of the activity in your DAR. The security guards can also include video using the watch mode of the GuardsPro mobile app, to make the report comprehensive.

This not only reaffirms the client of the quality of services rendered on the site but also frees the guard and the private patrol company of the liability of not reporting the incident, in case police or other law enforcement agencies are involved.

GuardsPro Is Making It All Possible

GuardsPro is the leading security guard management platform trusted by hundreds of security guard companies to manage their security operations across the globe. One part of it that strikes our clients the most is it’s functional yet easy to use security guard reporting software. From daily activity reports to complete site tour reports, it helps them deliver the best to their clients. Sign up for a 30-day free trial right away to explore all GuardsPro features. For more information, head to our website.

The post A Concise Guide To The Essential Components Of A Daily Activity Report appeared first on Blog | Security Guard Management System | Guardso.

Let’s go through a few of the top benefits of process automation using GuardsPro:

Eliminate Repetitive Tasks

Automated processes take care of the operations or tasks that your back-office users may find repetitive, tedious, and tiring. When users work on a repetitive process, the mindless nature of the tasks often leads to human error. Automating such tasks elevates the quality of the output from the beginning of the day to the end. 

Improve The Overall Efficiency

The biggest impact automation in a security guard company has is efficiency. Automated processes help complete tasks quicker and more efficiently than manual processes. It saves your back-office users a great deal of time and allows them to work smoother, not harder. Hence, helping enhance the productivity of security guards immensely.

Boost Overall Productivity

Relying on technology to help with some tasks, also gets more work done in the same amount of time. Which is why one of the most obvious benefits of introducing automation to your processes is the boost in productivity that comes with eliminating repetitive tasks. It further helps streamline the process for security guards patrolling client sites and boosting their productivity. 

Ensure Compliance

The security guard business is one of the many businesses that require maintaining certain regulation standards, isn’t it? This is why GuardsPro guard tour system is built to actually help you stay compliant with the regulations of the industry as well as meet the GDPR’s data protection requirements.

Reduce The Chances Of Errors

Errors in the manual process are expensive. Even the most skilled users can make mistakes. Lack of attention, forgetfulness, multitasking and absent-mindedness can hinder their performance when performing routine tasks. 

Which is why investing in a guard tour system that helps in automating processes is crucial. It greatly reduces the risk of human errors as well as relieves some burden off the back-office users often dealing with the fallout of the errors.

Enhance User Satisfaction And Retention

The automating process not only removes repetitive tasks for back office users. It also allows them to focus on things that challenge them to improve security guard services using their expertise and expertise in the field. When that happens, it is bound to improve customer experience too and help them differentiate you from the competition. 

Eliminate Paper-Based Processes

Establishing a digital workflow effectively transforms workflows that rely solely on paper. GuardsPro guard tour system is one such solution that has helped security guard companies around the world achieve that goal and do much more. It also allows to automatically record each step of the process in a trail making it possible to track every step and see who did what and when. To know how to automate you back-office management using GuardsPro, click here.

Standardize Workflow

Different users tend to perform the same process in different ways and not always in the most efficient way when done manually. Therefore, the same automated process can be used to standardize the workflow processes of your security guard company. It will help cut down costs, repetitive tasks, errors, and inefficiency to produce consistent results with utmost transparency.

Make Processes Scaleable

One of the greatest benefits of automated processes is that they will allow your business to be quickly agile and efficiently be whatever size you need it to be at any given time. Manual processes on the other hand are not scalable enough and therefore can easily hinder your security guard company’s growth.

Reduce Additional Costs

Another benefit automation in processes has to offer is a reduction in costs. One way it does it is by reducing labor costs or the need for additional labor. Thus, allowing you to retain top-performing security guards and back-office users that’ll make sure the processes are efficient without the need to employ more people.

Bottom Line

There are numerous benefits that come with implementing automation in processes, from freeing up your back-office users to streamlining security operations. It positively affects the entire company’s workforce and improves the company culture. 

Process automation not only reduces processing time and costs, but also improves both back-officer users and the security guards more, and helps the company’s sustainability and continuity. So, when are you getting started with GuardsPro? Sign up now to start your 30 days free trial now.

The post 10 Key Benefits Of Processes Automation Using GuardsPro appeared first on Blog | Security Guard Management System | Guardso.

Employee theft need not always be in a physical form but in terms of time. And that’s the kind of theft that usually costs an owner more than anything else. So, how do you know if time theft is happening to you or not? Well, let’s answer these questions one by one.

How To Identify Time Theft?

Are you experiencing an increase in labor costs and a decrease in productivity levels significantly? In case yes, time theft could be one of the reasons why you should start considering and here’s how to spot it: 

Taking Long Breaks

Occasionally taking longer breaks or not clocking out may be okay. If done regularly, it may become a problem as it is considered as one of the most common ways for employees to waste their time.

Excessive Personal Time

Employees do tend to steal company time by doing personal tasks at work. This situation turns into a case of time theft when they start doing it excessively. For instance, spending a lot of time on phone calls to deal with personal situations.

Time Rounding

When there is no security guard management platform with a powerful time clock to capture the exact clock-in/out time of the security guards, time rounding becomes another prominent version of time theft. The actual time of starting and finishing work can be easily lied about.

Unauthorized Hours

Overtime is a costly deal that every security guard company would like to reduce as much as possible. Therefore, security guards logging in extra, which has not been pre-approved, can be considered as another form of time theft.

Work Independently

Take note of the security guards who all of a sudden decide that they want to work by themselves, begin volunteering to work alone in an isolated area, or completely avoid working in teams. These are signs of a potential red flag.

Long Or Excessive Absence

Apart from genuine reasons, if a security guard who has been regular to work starts taking long or excessive leave, it should raise a concern.

Buddy Punching

Buddy punching occurs when security guards clock in for each other on-site, especially when one is running late or is absent from the workplace entirely. In this case, even the security guards with the best intentions can sneak a few minutes here and there.

To know how GuardsPro security guard management system platform insures against time theft, stay tuned for our next blog.

The post 7 Ways Security Guards Commit Time Theft On Duty appeared first on Blog | Security Guard Management System | Guardso.

With trust built in the teams, they can reach the highest levels of productivity and effectiveness. When they trust each other, they can achieve any goal together. As a leader, it becomes your responsibility to ensure that in your security guard teams. So, here are another seven ways to make it possible. To go through the first part of the blog, click here.

Praise Your Security Guards

Everyone loves to be praised. Security guards are no different. Learn to give credit to them when it is due, regardless of their role within the security guard team.

Just a “well done” or “great job” for the guard tour reports they’ve created using the mobile patrol app can lift the whole team’s morale and encourage them to work harder. When you fail to appreciate your team, you are bound to be stuck with security guards frustrated with their job.

Stop The Blame Game

Playing the blame game is one of the sure signs of lack of trust within security guard teams. When security guards start pointing fingers to blame and shame other guards, put it to stop.

Every mistake they commit is a learning opportunity. If you are only going to keep a track of their mistakes and never appreciate their triumphs, you’ll lose your best security guards.

Review Employee Handbook & Policies

The third and the most vital way to build trust in your security guard teams is by regularly reviewing your handbook and policies . Most security guard companies have strict rules embedded into their culture.

Remember, your security guards are professionals who are qualified and fully trained. Respect and honor them by not pestering them with unnecessary rules.

Avoid Micromanaging At All Costs

We cannot begin to emphasize enough to not micromanage your security guard teams because it is rooted in distrust. Micromanagers are afraid that if they don’t manage their security guard teams, they’ll never achieve their goals.

Not surprisingly, that’s how their teams’ productivity decreases. When you’ve hired well-qualified, trained security guards, and guided them, trust your management skills, try GuardsPro guard tour management system to enhance it, and trust them.

Allow Your Guards’ Autonomy

Allowing autonomy in your security guard teams gives each guard to make their own decisions and risks while patrolling on client sites. Showing trust in them to do their jobs motivates and promotes innovation in the way they approach the tasks at hand.

Though remember, in order to give security guard team members increasing room to execute tasks their way, the security guard team members must have been through training.

Provide Feedback Regularly

Feedback, whether positive or negative, is a very powerful way to build trust. Not regularly providing it to your guards can make them feel undervalued and less inclined to be part of the team. 

On the other hand, doing it regularly allows you to raise concerns, clear the air, and even motivate the security guard team members. It also encourages the security guards to raise issues they might’ve been reluctant to raise, be it with creating reports or scheduling their shifts using the mobile patrol app.

Admit When You Make Mistakes

Nobody likes to hear excuses. Do you? If not, then the best way to go about it is to be upfront about it. When you realize you were incorrect about something, own up to it. 

It’s okay to admit your fault. Being vulnerable is okay. It only humanizes you and makes you appear more trustworthy and honest.

Bottom line:

Building trust within security guard teams must be the highest priority for any security guard company’s leadership. With these simple and easy-to-follow ways, you can get started right now.

The post 7 Ways To Build Trust In Your Security Guard Teams – Part 2 appeared first on Blog | Security Guard Management System | Guardso.

Not having knowledge of what your security guards are doing will have a negative effect on the quality of the service you are providing. That is why it is a must for a security guard company to have a security guard tracking system in place.

With a security guard tracking system such as GuardsPro, security guard companies will have access to all the required information on geolocation, guard tours, checkpoint completion, and more. This makes your security guard team visible and makes managing them much easier.

What Is A Security Guard Tracking System?

A security guard company can get real-time insight on guard activities with a security guard tracking software. It also makes the whereabouts of the guards visible to the security manager for added safety.

How GuardsPro Security Guard Tracking Software Can Help?

Improving security operations requires ultimate visibility. Here are a few things GuardsPro security guard tracking system can provide to make your security team more visible and your security operations more successful.

Real-time Tracking

GuardsPro can provide easy access to critical data whenever you need it. Managers won’t have to go through paper logs to learn what the team has been doing. With real-time tracking, managers can translate the collected data into actionable insights. This means having vital insights that all clients want to be reported.

Cloud-Based System

GuardsPro is a cloud-based security guard tracking system. Authorized persons can access it from anywhere in the world. So, the security guard company owner or manager can be anywhere, and he will still be able to ensure that his guards are delivering on the contract requirements.

Activity And Incident Reporting

Online reporting makes the entire reporting process much easier and more efficient. It eliminates the need for paper reports that are time-consuming and can get lost. Managers can also review daily activity reports and incidents in less time, which will save time and increase operational efficiency.

Guard Tour Monitoring

With guard tour monitoring, security managers receive complete insights regarding the whereabouts of their security guards. This provides attestation that the guards are performing as expected.

Real-time Alerts

One of the essential features that a security guard tracking system offer is real-time notification. This gives a manager better situational awareness of all activities and incidents taking place on all the sites. It also eliminates the need for email chains and other old communication methods, which saves time. Plus, the manager gets notified whenever an incident occurs, enabling him to take action before it gets out of hand.

Central Dashboard

GuardsPro’s dashboard provides real-time visibility of security guards on a browser map, making it easy for managers to pinpoint the location of their security guards. Plus, with the dashboard, managers can receive real-time notifications for incidents, missed or late shifts, and much more.

GuardsPro For Better Security Guard Team Visibility

A mere walkie-talkie cannot provide guard visibility and protection along the tour. If you use a security guard tracking system such as GuardsPro for your security teams, you will see better reporting, tour outcomes, and overall team safety.

And security guard tracking software is just a part of what GuardsPro has to offer. It is a security guard management software that can make your security operations efficient and better. Contact us for more information.

The post GuardsPro Security Guard Tracking System For Better Security Guard Team Visibility appeared first on Blog | Security Guard Management System | Guardso.

Every day, for security guard management purposes, you and your team need to plan, schedule, supervise, communicate, budget, address risks, and manage loss/profit statements. These are just a few among many moving parts you need to handle to ensure proper security guard management.

You will also need to build up security surveys, set KPIs, complete contracts, contribute to the risk and threat assessment process, manage expectations and develop a business continuity plan. All of that is not easy to manage.

In order to cope with all that and manage your security guards efficiently, you need to assess your business and find out what you can automate. Automating your back office will benefit productivity and make security guard management much easier. And the perfect solution for your back office is the GuardsPro back office dashboard.

To learn more about how the GuardsPro Back-Office dashboard can help your back office and security guard management, watch this video:

What Can You Automate With GuardsPro?

GuardsPro can help you automate processes that are often time-consuming and repetitive. This can reduce manual labor and cost and eliminate errors in contracting, timekeeping, and invoicing. GuardsPro Back-office also allows you to streamline administration and measure security performance to make better decisions.

The post Automate Your Back Office With GuardsPro: Ultimate Security Guard Management Solution appeared first on Blog | Security Guard Management System | Guardso.